Laboratory Support Technician

SSM Health; Monroe (WI); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

DailyPay after fluctuations

Tuition coverage

Parental leave

Job summary

SSM Health Monroe Clinic Hospital is seeking a part-time Phlebotomist to join the laboratory team, totaling 24 hours per week on a variable shift, with duties spanning phlebotomy, waived testing, and clerical support in a busy healthcare environment.

Under direct supervision, you will collect and label specimens, process orders, assist with reception and insurance verification, maintain a clean work area, and ensure accurate patient identification and safety practices.

Qualifications

• Phlebotomy is required and patient identification must be accurate.
• No prior experience required; on-the-job training provided.
• BLS HealthCare Provider certification is required or must be obtained.

Responsibilities

• Answer phones and respond to inquiries.
• Collect, label, process, and preserve specimens.
• Enter, access, and execute lab orders in EMR systems.
• Maintain cleanliness and organization of the laboratory workspace.
• Perform phlebotomy and/or waived testing as needed.
• Identify patients using two identifiers.
• Assist with admissions, insurance verification, and order-entry processing.
• Uphold safety practices and maintain accurate records.
• Perform other duties as assigned.

Skills

Phlebotomy

Customer service

Education

High School diploma or GED

Job description

Job Highlights This is a part‑time variable shift Phlebotomist position at Monroe Clinic Hospital, working a total of 24 hours per week.

Job Summary

Under direct supervision, this role performs routine laboratory tasks, may conduct phlebotomy and/or waived testing, and provides clerical support including reception, admission, and order entry processing.

Job Responsibilities

• Assist customers by answering phones and responding to inquiries.
• Assist laboratory staff with daily operations: collecting, labeling, processing, and preserving specimens.
• Enter, access, and execute lab orders in the laboratory and electronic medical record systems.
• Maintain cleanliness and organization of laboratory supplies and work area.
• Update statistical records, label tubes, and schedule processing runs.
• Perform phlebotomy and/or waived testing as needed.
• Identify patients using two identifiers.
• Execute administrative duties such as admission activities, insurance verification, order entry processing, and medical record processing.
• Work in a constant state of alertness and maintain safe practices.
• Perform other duties as assigned.

Education

• High School diploma or GED, or 10 years of work experience.

Experience

• No experience required.

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for near (≤20 inches) and far (≥20 feet) distances; color identification.
• Frequent use of hearing and speech for oral communication, including alarms and machinery sounds.
• Frequent keyboard use and data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• Basic Life Support HealthCare Provider (BLS HCP) – American Heart Association (AHA)

Work Schedule

• Variable hours, primarily between 6:00 AM and 7:30 PM.
• Occasional overnight shift coverage for PTO requests (7:30 PM to 5:30 AM).
• Holiday and occasional weekend responsibilities.

Benefits

• Paid parental leave: one week (pro‑rated for part‑time).
• Flexible payment option through DailyPay for instant access to earned base pay.
• Up‑front tuition coverage through FlexPath Funded for eligible team members.

Equal Opportunity Employment Statement SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.