Laboratory Support Technician

SSM Health; Fond du Lac (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Sign-on bonus available

Job summary

SSM Health in Fond du Lac, Wisconsin is seeking a dedicated laboratory technician to perform essential lab tasks, including phlebotomy and testing.

Ideal candidates will have at least a high school diploma or equivalent and relevant laboratory experience. The role requires excellent customer service skills and includes a variety of administrative duties. Benefits include paid parental leave, flexible payment options, and upfront tuition coverage.

Qualifications

• High School diploma or GED or 10 years of work experience.
• At least one year of experience in a laboratory setting.

Responsibilities

• Loads and unloads lab specimens and performs various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Collects, labels, and processes specimens.
• Performs a variety of clerical duties.

Skills

Laboratory tasks

Phlebotomy

Customer service

Data entry

Education

High School diploma or GED

1 year experience in a laboratory

Job description

Job Summary

Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or waived testing, as well as a variety of low complexity testing and general clerical duties including receptionist and secretarial support, admission activities, and order entry processing.

Job Responsibilities

• Loads and unloads lab specimens from automated and non‑automated instrumentation and performs various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and EMR system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, label tubes, and schedule processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education & Experience

• High School diploma/GED or 10 years of work experience.
• At least one year experience in a laboratory setting.

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication; ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
• Rare climbing.

Professional License & Certifications

• Basic Life Support HealthCare Provider (BLS HCP) – American Heart Association (AHA).
• State of work location: Illinois, Missouri, Oklahoma, Wisconsin.

Benefits

• Paid Parental Leave: one week of paid leave for newborns or newly adopted children (pro‑rated based on FTE).
• Flexible Payment Options: voluntary benefit through DailyPay offers eligible hourly team members instant access to earned unpaid base pay before payday (fees may apply).
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

A one‑time sign‑on bonus may be available to qualified individuals with a 2‑year service commitment.

Variable shift schedule (day, evening, night) with a total of 32 hours per week.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.