Lab Support Tech II — Patient Care & Processing

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 25,000 - 31,000; Full time

Job summary

Cincinnati Children's in Cincinnati, OH is seeking a Regular, full-time Laboratory Support role in the Cancer & Blood Disease Institute at Burnet Campus. You will perform specimen collection, point‑of‑care testing, and processing of laboratory samples for the Clinical Laboratory department serving infants, children and adolescents.

Starting pay ranges $18.16–$22.25 per hour, based on experience and equity, with possible shift differentials and benefits.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in a related job discipline.
• Preferred: Associate's degree in science or 2 years in healthcare.

Responsibilities

• Professional Development- Maintain currency in the field, including maintenance of any necessary licensure/certification, through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars. Attend all mandatory CCHMC training sessions. Implement obtained knowledge/skills into one's own work, the department, and/or the organization. Assume responsibility for one's own professional growth and development. May participate in internal/external professional committees, agencies, councils, and/or activities.
• Process Improvement- Participate in improving /assuring organizational and/or departmental performance/quality through recommending areas or approaches for improvement activities, performing new procedures, collecting data and/or providing input to department discussions. Anticipate and actively identify and recommend areas for process/system improvement. May work with appropriate personnel to implement agreed upon changes. May participate in the evaluation of improvement initiatives/activities. Serve as Safety Coach, member of Family Experience Team or other improvement initiative team.
• Technical- Collection of samples for laboratory testing following approved laboratory procedures. Receive and accession specimens using LIS; ensuring proper patient identification, specimen integrity and timeliness. Performs EPIC registration as required. Performs defined supervised testing under an approved department program. Testing program must be supervised, CLIA compliant and must be approved the Laboratory Director. Competencies are required following CAP (College of American Pathologists) guidelines. Position is cross-trained to perform more than one function of laboratory support. Serves as a resource for challenging collection and processing procedures. Resolves test order related issues (test in question, sample in question) and manages add-on tests. Researches and resolves unusual/uncommon tests. Perform routine procedures within respective discipline, including the collection and analysis of data which will affect decisions regarding patient care. Accurately and completely
• Customer Service - Patient/Provider- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families. Act as a resource for external customers to the lab, primarily nursing unit staff and ordering physicians and their offices and/or staff. Responds to questions regarding specimen collection and handling, laboratory intake processes and test results.
• Department Support- Produces work that is accurate, neat, complete and timely. Identifies technical and specimen related problems or discrepancies. Demonstrates knowledge of laboratory information systems. Ability to retrieve result, locate, specimen requirements, fax results, troubleshoot a specimen test issue. Performs registrations, scanning, and assists send-outs in monitoring pending logs. Perform routine operational functions such as supply inventory. Monitors transfer lists from outpatient laboratories to assure specimen receipt. Demonstrates flexibility within the department. Serves as a trainer for onboarding new staff.

Education

High school diploma or equivalent

2+ years of experience in a related job discipline

Associate's degree in science or 2 years in healthcare (preferred)

Tools

LIS

EPIC

HIS

Job description

Cincinnati Children's in Cincinnati, OH is seeking a Regular, full-time Laboratory Support role in the Cancer & Blood Disease Institute at Burnet Campus. You will perform specimen collection, point‑of‑care testing, and processing of laboratory samples for the Clinical Laboratory department serving infants, children and adolescents.

Starting pay ranges $18.16–$22.25 per hour, based on experience and equity, with possible shift differentials and benefits.