Lab Support Specialist - Days

JPS Health Network; Fort Worth (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

The Laboratory Support Specialist at John Peter Smith Hospital, part of JPS Health Network, provides clinical operations and technical support in a busy laboratory setting. You will participate in pre-analytical activities, specimen handling, and post-analytic support to ensure accurate results and timely workflow.

Responsibilities include phlebotomy with proper patient ID, specimen transport, inventory control, and collaboration with ED Trauma Services.

Qualifications

• Must be a CPT or CMLA through ASCP, AMT, or NHA.
• Minimum of 2 years as a CPT or CMLA.

Responsibilities

• Perform specimen management, transport, tracking, storage and disposal with proper patient identification.
• Transports blood products or supplies to support ED Trauma Services and external customers.
• Comply with Federal, State, and Local regulations including HIPAA and network safety policies.
• Transcribe data and handle specimen processing, phlebotomy and related duties.
• Assist with monitoring pending/overdue lists and documentation (TNP, MSP, QNS).
• Maintain clean, organized work area and laboratory equipment; handle documentation and inquiries.
• Assist with supply monitoring, inventory, and cross-shift communication.
• Maintain customer service levels and participate in service recovery when needed.
• May perform waived or moderately complex testing per procedures and regulatory requirements.

Skills

Certified Phlebotomist (CPT)

Certified Medical Laboratory Assistant

Job description

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We’re more than a hospital. We’re 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it.Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy.Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk.Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

Job Summary

The Laboratory Support Specialist provides clinical operations and technical support in a complex clinical laboratory setting to perform multiple phases of the testing process (e.g., pre-analytical process, positive patient identification, specimen acceptability verification and rejection, specimen processing, and specimen packaging and shipping). May perform waived or limited moderately complex testing to meet associated equipment maintenance and daily Quality Assurance/Quality Control requirements. Performs other post-analytic functions and support duties to include, but not limited to, specimen management, phlebotomy, customer support and service recovery, inventory control and process improvement.

Essential Job Functions & Accountabilities

• Performs department-specific specimen management functions including: specimen transport, tracking, retrieval, storage and disposal. Verify patient identification and/or specimen acceptability criteria.
• Transports blood products or supplies in support of ED Trauma Services and external customer needs.
• Complies with all Federal, State and Local regulatory requirements related to health care delivery without violation of HIPAA. Complies with Network health and safety policies, procedures, and practices.
• Transcribes data that has been previously recorded and reviewed by certified personnel or produced automatically by an instrument or computer generated.
• Phlebotomy collections with proper patient identification as assigned.
• Assists licensed personnel with locating specimens and specimen integrity issues.
• Assists with monitoring the department pending and overdue lists, which includes searching, locating, following up and filing appropriate documentation (e.g. Test Not Performed (TNP), Missing Specimen (MSP), and Quality Not Sufficient (QNS), tracking notes).
• Cleans, organizes and maintains work area, glassware and laboratory equipment (e.g., refrigerators, freezers and supply cabinets, as needed).
• Performs other departmental tasks such as filing, archiving and retrieving slides, reports, requisitions and other documentation. Responds to telephone inquiries.
• Assists with supply monitoring, ordering, inventory and storage to ensure adequate supply.
• Communicates information and/or concerns to appropriate individuals within the department and across shifts.
• Maintains competencies as required to perform section specific duties and maintains industry awareness for new developments and/or changes in policies and procedures. Reads written and electronic communications, postings and protocols.
• Maintains a high level of customer service at all times, while recognizing and initiating service recovery with professionalism and courtesy.
• May perform waived or moderately complex testing in accordance with established laboratory procedures and regulatory requirements.
• Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications

Required Qualifications

• Must be a Certified Phlebotomist (CPT) or Certified Medical Laboratory Assistant (CMLA) through one of the following: American Society for Clinical Pathology (ASCP); or American Medical Technologists (AMT); or National Healthcareer Association.
• 2 plus years working as a Certified Phlebotomist or Certified Medical Laboratory Assistant.

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We’re more than a hospital. We’re 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it.Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy.Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk.Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org .
To view all job vacancies, visit www.jpshealthnet.org , www.jpshealthnet.org/careers ,or www.teamacclaim.org.

Job Title

Lab Support Specialist - Days

Requisition Number

43314

Employment Type

Full Time

Division

CLINICAL/PROF SERVICES - LAB

Compensation Type

Hourly

Job Category

Laboratory Services

Hours Worked

M-F 1100-1930

Location

John Peter Smith Hospital

Shift Worked

Day

Job Description

Job Summary

The Laboratory Support Specialist provides clinical operations and technical support in a complex clinical laboratory setting to perform multiple phases of the testing process (e.g., pre-analytical process, positive patient identification, specimen acceptability verification and rejection, specimen processing, and specimen packaging and shipping). May perform waived or limited moderately complex testing to meet associated equipment maintenance and daily Quality Assurance/Quality Control requirements. Performs other post-analytic functions and support duties to include, but not limited to, specimen management, phlebotomy, customer support and service recovery, inventory control and process improvement.

Essential Job Functions & Accountabilities

• Performs department-specific specimen management functions including: specimen transport, tracking, retrieval, storage and disposal. Verify patient identification and/or specimen acceptability criteria.
• Transports blood products or supplies in support of ED Trauma Services and external customer needs.
• Complies with all Federal, State and Local regulatory requirements related to health care delivery without violation of HIPAA. Complies with Network health and safety policies, procedures, and practices.
• Transcribes data that has been previously recorded and reviewed by certified personnel or produced automatically by an instrument or computer generated.
• Phlebotomy collections with proper patient identification as assigned.
• Assists licensed personnel with locating specimens and specimen integrity issues.
• Assists with monitoring the department pending and overdue lists, which includes searching, locating, following up and filing appropriate documentation (e.g. Test Not Performed (TNP), Missing Specimen (MSP), and Quality Not Sufficient (QNS), tracking notes).
• Cleans, organizes and maintains work area, glassware and laboratory equipment (e.g., refrigerators, freezers and supply cabinets, as needed).
• Performs other departmental tasks such as filing, archiving and retrieving slides, reports, requisitions and other documentation. Responds to telephone inquiries.
• Assists with supply monitoring, ordering, inventory and storage to ensure adequate supply.
• Communicates information and/or concerns to appropriate individuals within the department and across shifts.
• Maintains competencies as required to perform section specific duties and maintains industry awareness for new developments and/or changes in policies and procedures. Reads written and electronic communications, postings and protocols.
• Maintains a high level of customer service at all times, while recognizing and initiating service recovery with professionalism and courtesy.
• May perform waived or moderately complex testing in accordance with established laboratory procedures and regulatory requirements.
• Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications

Required Qualifications

• Must be a Certified Phlebotomist (CPT) or Certified Medical Laboratory Assistant (CMLA) through one of the following: American Society for Clinical Pathology (ASCP); or American Medical Technologists (AMT); or National Healthcareer Association.
• 2 plus years working as a Certified Phlebotomist or Certified Medical Laboratory Assistant.

Preferred Qualifications