Lab Support Services Manager

Mount Sinai Medical Center of Florida, Inc.; Miami (FL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL seeks a Lab Support Services Manager to oversee pathology and diagnostic laboratory operations, ensure accurate billing, and maintain compliance with regulatory standards. The role emphasizes leadership, teaching, and quality initiatives within a 24/7 hospital environment.

The position requires 3–5 years of supervisory experience in a clinical lab, Florida licensure eligibility, and a commitment to patient-centered care and safety.

Qualifications

• Licensed as a Lab Supervisor or eligible by the State of Florida.
• Experience in pathology/diagnostic laboratory operations preferred.
• Strong knowledge of quality control, regulatory standards, and safety practices.

Responsibilities

• Oversees clerical and technical operations of the pathology and diagnostic laboratory.
• Reviews billing cycle accuracy; evaluates expensive esoteric tests for medical necessity.
• Maintains regulatory compliance; documents corrective actions and variances.
• Leads staff continuing education and manages teaching programs.
• Represents the department in hospital committees related to microbiology or laboratory operations.

Skills

Laboratory supervision

Regulatory compliance

Quality control

Staff development

Process improvement

Education

Commensurate with licensure

Job description

Lab Support Services Manager page is loaded## Lab Support Services Managerlocations: Miami Beach, FLtime type: Full timeposted on: Posted Todayjob requisition id: JR104781**As Mount Sinai grows, so does our legacy in high-quality health care.**Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.**Culture of Caring: The Sinai Way**Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.**Department:****Job Description Summary:**## Position Responsibilities* Ensures coverage of the clerical and technical operations of the pathology and diagnositics laboratory.* Ensures that the billing cycle is accurate and timely including credits and cancellations; ensures that the more expensive esoteric sendout tests are reviewed for medical necessity prior to sending out.* Ensures that critical functions of the department are performed and documented including corrective action as needed. (Such as notifications to physicians, review of corrected results, etc)* Maintains current level of clinical knowledge by participating in local or national meetings. Faciliates continuing education for staff.* Works with the chairman to oversee the clinical teaching program and ensure that goals are met.* Ensures that the laboratory's Quality Control program is in regulatory compliance. Ensures that there is an active review process and that variances and corrective action are documented.* Ensures that performance improvement program initiatives are reported monthly to the director and to the staff.* Ensures that the proficiency testing program is implemented as designed, deficiencies are addressed and corrective action documented.* Sets goals for the laboratory and ensures that they are met. Ensure staff participation in making changes that contribute to patient care initiatives. Reports back to staff on results monthly.* Implements the laboratory safety program. Ensures that the laboratory is in compliance with all hospital safety goals. Documents education, drills and infection control/safety rounds.* Ensures that staff is trained in computer downtime procedures, disaster preparedness, and safe work practices. Works with management staff to improve processes found to be inadequate.* Represents the department at the Infections Committee, Pharmacy and Therapeutics committee as well as other hopsital teams that require microbiology or laboratory expertise.* Evaluates new equipment and technology to improve patient care.* Acts as a positive role model to the staff in Service Excellence. Actively seeks to improve morale in the laboratory.## Qualifications* ### License/Registration/Certification+ Licensed as a Lab Supervisor or eligible by the State of Florida* ### Education+ Commensurate with licensure* ### Experience+ 3-5 years as a Supervisor or Medical Technologist III**Benefits:**We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:* Health benefits* Life insurance* Long-term disability coverage* Healthcare spending accounts* Retirement plan* Paid time off* Pet Insurance* Tuition reimbursement* Employee assistance program* Wellness program* On-site housing for select positions and more!**Degree Requirements:****Certification:**