Lab Support Coordinator

Socket.dev; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Emory Healthcare in Atlanta is seeking a Lab Support Coordinator to supervise daily activities of staff registering, collecting, and processing laboratory specimens. The role also maintains supplies and equipment, monitors operations, prepares schedules, trains staff, and supports quality/safety reporting.

Shift: 7a-3:30p. The coordinator serves as a liaison to patients, providers, and other departments to resolve service issues and ensure smooth laboratory operations.

Qualifications

• Strong communication skills and ability to interact with patients, providers, and clients.

Responsibilities

• Supervises and coordinates daily activities of staff registering, collecting, and processing laboratory specimens.
• Maintains supplies and equipment, monitors operations and productivity, prepares work schedules, trains new staff, and oversees computer functions.
• Prepares quality and safety management reports and submits information for regulatory audits. Acts as liaison to other healthcare departments for problem resolution.

Skills

Communication skills

Job description

Role summary

The Lab Support Coordinator supervises and coordinates daily activities of staff involved in registering, collecting, and processing laboratory specimens. This role is responsible for maintaining supplies and equipment, monitoring operations and productivity, preparing work schedules, training new staff, and overseeing computer functions. The coordinator also prepares quality and safety management reports, assists with regulatory audits, and serves as a liaison for problem resolution with other healthcare departments. Strong communication skills are required for interacting with patients, providers, and clients to resolve customer service issues.

Overview

Shift: 7a-3:30p

Description

JOB DESCRIPTION: Supervises and coordinates daily activities of staff that registers, collect, and process laboratory specimens for in-house or referral testing. Maintains supplies and equipment. Monitors operation and productivity, prepares work schedules, trains new staff and students, maintains competencies, and oversees computer functions. Prepares monthly quality/safety management reports and submits information for regulatory audits. Acts as a liaison to other healthcare departments for problem resolution. Projects a professional image through formal and informal communication to internal and external customers; communicates directly with patients, providers, and clients to resolve customer service issues. Performs other related duties as required. PHYSICAL REQUIREMENTS: (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work may be required. Use of personal protective equipment, including respirators, and environmental conditions may vary depending on assigned work area and work tasks.

About Emory Healthcare

Emory Healthcare is the largest health system in Georgia, comprising hospitals, clinics, and various healthcare services, affiliated with Emory University. It's a major academic medical center providing patient care, research, and medical education to the region and beyond.