Lab Support Assistant

Beth Israel Lahey Health, Inc.; Northern (KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in the United States is seeking a Lab Support Assistant to enter patient demographics and test orders into the computer system, ensuring accuracy and timeliness.

The role includes handling specimens, labeling and packaging for transport, and maintaining records. You will work with pathology and lab staff to support patient care and ensure proper documentation and safety throughout the process.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.

Responsibilities

• Enters patient test orders and demographic information into the computer system.
• Files slides and blocks are filed and maintained in alphabetical and numerical order at all times.
• Spreadsheets and tables are maintained to keep track of the file system within the hospital to assure patient safety.
• Any case leaving the department is tracked out and back into the files and a record is maintained.
• Coordinates slides for pathologist review in a timely manner to assure appropriate slide(s) are chosen for testing and retrieves the block associated with the slide to be sent out for patient testing.

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Lab Support Assistant Job Description

Job Summary

Enters patient test orders and demographic information into the computer system.

Department Specific Job Responsibilities

• Files slides and blocks are filed and maintained in alphabetical and numerical order at all times.
• Spreadsheets and tables are maintained to keep track of the file system within the hospital to assure patient safety.
• Any case leaving the department is tracked out and back into the files and a record is maintained.
• Slides and blocks are retrieved as requested according to priority set by department policy for various reasons which include the following: Sending a case out for additional testing or sending to another lab within the hospital for testing, consultation, conferences, research and teaching purposes.
• Assures BIDMC policy is followed and that expected turnaround times are met consistently for requests made for conferences and other critical needs for slide requests and the final pathology report and patient demographics and billing information are attached to all cases being sent out of the hospital for additional tests.
• Coordinates slides for pathologist review in a timely manner to assure appropriate slide(s) are chosen for testing and retrieves the block associated with the slide to be sent out for patient testing.

Essential Responsibilities

• Enters specimen demographics and test orders into the computer.
• Adds tests, when requested , to the appropriate specimen type.
• Identifies and labels specimens according to protocol.
• Packages specimens safely for transport.
• Appropriately handles specimens upon arrival at the laboratory.
• Processes both routine and STAT specimens, according to protocol.
• Processes and aliquots specimens to meet service goals.
• Stores specimens in the appropriate location and maintains the integrity of the specimens at all times.
• Retrieves specimens for add on.
• Identifies, labels and processes specimens for testing, while following all standard operating and safety procedures.
• Answers the telephone promptly and courteously.
• Maintains a clean and well-stocked work area.

Required Qualifications

High School diploma or GED required. 0-1 years related work experience required. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications

Laboratory experience.

Competencies

Decision Making

Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving

Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action

Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications

Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

Oral Communications

Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.

Knowledge

Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.

Team Work

Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service

Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Physical Nature of the Job

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range

Pay Range: $20.90 - $28.13 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.