Lab Supervisor - 40 hours, Days

UMass Memorial Health; Southbridge (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in Massachusetts is seeking a Lab Supervisor to oversee specimen processing and testing. This role requires a Bachelor's degree and 3-5 years of clinical laboratory experience. Responsibilities include managing inventory, training staff, and ensuring compliance with quality standards. Join a diverse team dedicated to exceptional patient care and academic excellence.

Benefits

Signing Bonus

Qualifications

• 3-5 years of clinical laboratory experience required.

Responsibilities

• Manage inventory and purchasing.
• Train staff and assess competency.
• Ensure compliance with regulatory standards.

Skills

Communication

Problem Resolution

Education

Bachelor’s degree

Job description

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Exemption Status: Non-Exempt

Schedule Details: Holidays - No More Than Every Third Holiday, Monday through Friday, Weekends - Every Third Weekend

Scheduled Hours: 8:00am to 4:30pm

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 25080 - 3110 Lab Administration

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver: At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. We are more than 20,000 employees working together to provide exceptional patient care, academic excellence, and leading-edge research. We strive to help you build the career you deserve. Everyone plays an important part, every day.

Job Profile Summary

Reporting to the Laboratory Director, the Lab Supervisor is responsible for specimen flow, processing, and testing. The supervisor will perform as a technologist, assist with maintenance and troubleshooting of equipment, and perform or designate quality control testing. This role is the "go-to" person for problem resolution and consultation. No supervision is required.

Major Responsibilities

• Technical/Administrative:
  • Write, review, and revise policies and procedures.
  • Ensure testing accuracy and timely turnaround.
  • Manage inventory and purchasing.
  • Monitor work quality and adherence to standards.
  • Maintain and troubleshoot instruments.
  • Train staff and assess competency.
  • Respond to technical inquiries.
  • Develop departmental goals.
• Communication:
  • Communicate policies and ensure compliance.
  • Attend leadership and staff meetings.
  • Report problems to the Laboratory Supervisor.
  • Assist with personnel functions such as hiring, orientation, and staff development.
• QC/QI:
  • Ensure compliance with regulatory standards.
  • Manage quality assurance programs.
  • Review QC data and prepare reports.
  • Monitor and improve quality metrics.
  • Participate in CAP surveys and troubleshooting.
  • Ensure safety regulations are followed.
• Documentation:
  • Complete staff competency assessments annually.
  • Document errors, complaints, and incidents.
  • Respond to inspection deficiencies.
• Special Assignments:
  • Improve customer support and departmental systems.
  • Develop and monitor LEAN initiatives.
  • Evaluate new instrumentation and procedures.
  • Ensure staffing and evaluate technical staff in microbiology.

License/Certification/Education

Required: Bachelor’s degree; Registered MT (MLS) (ASCP) or eligible.

Experience/Skills

Required: 3-5 years of clinical laboratory experience.

UMass Memorial Health is committed to diversity and equal opportunity. We encourage applications from individuals of varied backgrounds and experiences. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.