Lab Services Engineering Program Specialist

Apple; Sunnyvale (CA); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Apple in Sunnyvale seeks a Lab Services Engineering Program Specialist to drive efficiency and quality in prototype operations across multiple lab sites and time zones. You will partner with teams to align processes, maintain clear communication, and keep workflows moving.

The role requires strong organizational skills, customer-facing experience, and the ability to manage complex logistics and documentation. A proactive, collaborative mindset is essential for success.

Formación

• College degree or equivalent experience.
• Experience in a customer-facing role.
• Project or program management experience.
• Ability to lift up 30 lbs without assistance.

Responsabilidades

• Manage vendor onboarding, oversight and ongoing engagement with GSM team
• Track budgets, process purchase orders, and manage invoicing through Apple's internal finance tools and systems
• Own inbound/outbound shipping, receiving, and logistics for prototype parts ensuring timely and secure processing for priority builds
• Coordinate outsource fabrication projects tracking timelines and status across vendors and internal teams
• Develop and maintain process documentation drive strategic alignment of workflows across multiple lab sites build and maintain Chorus resources
• Partner with Materials and Resource team in lab inventory support
• Support team events and coordination
• Coordinate across remote and international teams navigating time zone differences to keep work moving

Conocimientos

Strong communication

Organizational skills

Attention to detail

Educación

College degree or equivalent experience

Herramientas

Pages

Excel

Keynote

PowerPoint

FileMaker

Descripción del empleo

Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something - you’ll add something.

Description

The Lab Services Engineering Program Specialist is critical to ensuring efficiency, speed, and quality in our day-to-day operations. This person will partner with teams across multiple lab locations and time zones, driving alignment of processes, maintaining clear communication, and keeping prototype workflows moving. The ideal candidate is well-organized, collaborative, and genuinely interested in how hardware prototyping and fabrication processes work.

Key Responsibilities

• Manage vendor onboarding, oversight and ongoing engagement with GSM team
• Track budgets, process purchase orders, and manage invoicing through Apple's internal finance tools and systems
• Own inbound/outbound shipping, receiving, and logistics for prototype parts ensuring timely and secure processing for priority builds
• Coordinate outsource fabrication projects tracking timelines and status across vendors and internal teams
• Develop and maintain process documentation drive strategic alignment of workflows across multiple lab sites build and maintain Chorus resources
• Partner with Materials and Resource team in lab inventory support
• Support team events and coordination
• Coordinate across remote and international teams navigating time zone differences to keep work moving

Minimum Qualifications

• College degree or equivalent experience
• Experience in a customer-facing role
• Project or program management experience
• Ability to lift up 30 lbs without assistance

Preferred Qualifications

• Strong communication, organizational skills, and attention to detail
• Proficient in use of Pages/Excel, Keynote/PowerPoint, calendar management, FileMaker, or other database familiarity
• Self-starter with the ability to juggle conflicting priorities
• Ability to problem-solve and think clearly and quickly to resolve potential issues
• Ability and willingness to collaborate with cross-functional teams
• Positive attitude, willingness to offer help, and engagement with a large extended team both in person and virtually