Lab Revenue Cycle Specialist

Bon Secours Health System; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the United States seeks a Lab Revenue Cycle Specialist to manage billing and registration for laboratory services. The role involves training staff, ensuring accurate documentation, and resolving patient billing issues. Candidates should possess strong communication skills and relevant experience in billing processes. This opportunity includes comprehensive benefits and supports career growth.

Benefits

Comprehensive medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• 1-2 years' experience in billing or insurance, preferably in lab billing.
• Experience using Microsoft Excel required.

Responsibilities

• Coordinates activities related to revenue tasks for lab outreach patient encounters.
• Reviews lab encounters for appropriate demographic and insurance information.
• Analyzes and resolves patient billing issues using customer service.

Skills

Active listening

Customer Service

Problem solving

Billing

ICD-10 and CPT coding

Verbal and Written Communication

Interpersonal Skills

Education

High School/GED

Tools

Microsoft Excel

Job description

Thank you for considering a career at Bon Secours Mercy Health!

S cheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

REMOTE - EST

Summary of Primary Function/General Purpose of Position
The Lab Revenue Cycle Specialist coordinates all activities related to the revenue generating tasks associated with a laboratory outreach patient encounter. Duties include training lab registration staff, monitoring performance, correcting errors, and providing feedback to staff. Identifies and resolves problems related to patient registration and laboratory billing. Maintains the laboratory provider index to assure results are accurately disseminated.

Essential Job Functions
•Reviews lab encounters for appropriate demographic, insurance and testing information.
•Screens encounters for valid /ICD-10 diagnosis codes and makes appropriate requests from client for any encounters which need reviewed for valid ICD-10 following compliance guidelines.
•Gathers information from direct contact with providers and billing partner.
•Completes timely and accurate working of worklists and hold files daily as determined by billing partner.
•Through a variety of methods, gathers billing information and analyzes information for accuracy.
•Works with other departments requesting information as needed.
Answers all telephone, email, mail, etc.
•Analyzes and resolves patient billing issues that may arise in a timely and accurate manner using excellent customer service.
•Performs other duties as assigned by System Director Laboratory Outreach, within specified timeframe.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education
High School/GED (required)

Work Experience
1-2 years' experience in billing or insurance, preferably in lab billing (required)
Experience using Microsoft Excel (required)

Skills
Active listening
Computer skills
Verbal and Written Communication
Customer Service
Billing
Problem solving
Judgement and decision-making
Medical terminology
ICD-10 and CPT coding
Microsoft Excel
Interpersonal Skills

Bon Secours M ercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

SS Pharmacy & Lab - Lab

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .