Lab Quality Coordinator

Arcare; Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company-paid medical, dental, and 
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Paid vacation time (96 hours)

Paid sick time (96 hours)

Paid holidays including floating and生日

401(k) retirement plan with company 
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License and certification renewal paid

Continuing Education reimbursement

Job summary

Discover a rewarding career at Arcare. Join Arcare as a Lab Quality Coordinator and take a pivotal role in ensuring the safety, quality, and compliance of our laboratory operations.

This dynamic position is responsible for inspecting clinic laboratories for adherence to OSHA, CLIA, CDC, TJC, and other standards, providing competency and remedial training, and maintaining accurate quality control and assurance processes.

Qualifications

• High school diploma or GED required.
• Preferred minimum of 5 years of clinical laboratory experience, preferably in a clinic setting.
• Experience with QC reviews, POC instruments, phlebotomy, and drug screen collection desired.
• Teaching experience is a plus.
• Completion of an approved program for Medical Laboratory Technician or Medical Technologist.
• ASCP certification preferred.
• Proficiency in Microsoft Word, Excel, and customized software.
• Ability to learn and adapt to changing technologies as the organization evolves.

Responsibilities

• Conduct scheduled inspections of clinic laboratories for compliance with safety and quality standards; report findings to the Laboratory Director and appropriate managers.
• Provide professional assessments and remedial training to improve staff education and lab quality as needed.
• Teach lab orientation, drug screen, and phlebotomy classes.
• Maintain lab competency and inspection spreadsheets.
• Assist the Laboratory Director in developing and revising laboratory policies and procedures.
• Troubleshoot laboratory equipment and testing issues; deliver supplies in extenuating circumstances as needed.
• Ensure proper quality control and assurance in all clinic laboratories.
• Perform all duties accurately, timely, and in compliance with Arcare policies.

Skills

Attention to detail

Analytical skills

Communication skills

Teaching ability

Adaptability

Organizational skills

Education

High school diploma or GED

Medical Laboratory Technician or Medical Technologist program completion

ASCP certification preferred

Tools

Microsoft Word

Excel

Custom software

Job description

Brief Description

Job Title: Lab Quality Coordinator

Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Qualifications

• High school diploma or GED required.
• Preferred minimum of 5 years of clinical laboratory experience, preferably in a clinic setting.
• Experience with QC reviews, POC instruments, phlebotomy, and drug screen collection desired.
• Teaching experience is a plus.
• Completion of an approved program for Medical Laboratory Technician or Medical Technologist.
• ASCP certification preferred.
• Proficiency in Microsoft Word, Excel, and customized software.
• Ability to learn and adapt to changing technologies as the organization evolves.

Job Summary

Discover a rewarding career at Arcare. Join Arcare as a Lab Quality Coordinator and take a pivotal role in ensuring the safety, quality, and compliance of our laboratory operations. This dynamic position is responsible for inspecting clinic laboratories for adherence to OSHA, CLIA, CDC, TJC, and other standards, providing competency and remedial training, and maintaining accurate quality control and assurance processes. As a trusted resource for troubleshooting equipment and testing issues, you will play a key role in fostering a culture of excellence within Arcare’s health care services.

The ideal candidate will be detail-oriented, possess strong communication and teaching skills, and demonstrate a proactive approach to maintaining lab quality and compliance. This is an exciting opportunity to contribute to Arcare’s mission of providing quality healthcare services while growing your career in laboratory operations.

Key Responsibilities

• Conduct scheduled inspections of clinic laboratories for compliance with safety and quality standards; report findings to the Laboratory Director and appropriate managers.
• Provide professional assessments and remedial training to improve staff education and lab quality as needed.
• Teach lab orientation, drug screen, and phlebotomy classes.
• Maintain lab competency and inspection spreadsheets.
• Assist the Laboratory Director in developing and revising laboratory policies and procedures.
• Troubleshoot laboratory equipment and testing issues; deliver supplies in extenuating circumstances as needed.
• Ensure proper quality control and assurance in all clinic laboratories.
• Perform all duties accurately, timely, and in compliance with Arcare policies.

Skills & Attributes

• Accountability and adaptability to workplace changes.
• Analytical and problem-solving skills.
• Effective oral and written communication.
• Detail-oriented with strong organizational skills.
• Innovative and strategic thinking.
• Ability to perform under pressure and manage multiple responsibilities.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long‑term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

• Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.
• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)
• Company-paid employee medical, dental, and vision insurance
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.
• Company-paid life insurance and long-term disability coverage.
• 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.
• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.
• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.
• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Equal Opportunity Employer

Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.