Lab Quality & Compliance Coordinator

Intermountain Health; West Valley City (UT); On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health's West Valley Clinic seeks a Quality Assurance Coordinator to support a comprehensive QA/QM program and ensure regulatory compliance. The role covers SOP development, training, KPI tracking, and coordinating accrediting bodies, with a focus on continuous quality improvement across the laboratory.

Responsibilities include interdepartmental collaboration, proficiency testing support, and leading change control while maintaining system-wide policy alignment and documentation

Qualifications

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science.
• MLT/MLS(ASCP) certification or equivalent.
• Three years of technical laboratory or laboratory quality assurance experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory techniques and protocols

Documentation

Report writing

Working independently

Critical thinking

Driving

Education

Associate or Bachelor’s degree in chemical, biological or clinical laboratory/medical laboratory science

MLT/MLS(ASCP) certification or equivalent

Job description

Intermountain Health's West Valley Clinic seeks a Quality Assurance Coordinator to support a comprehensive QA/QM program and ensure regulatory compliance. The role covers SOP development, training, KPI tracking, and coordinating accrediting bodies, with a focus on continuous quality improvement across the laboratory.

Responsibilities include interdepartmental collaboration, proficiency testing support, and leading change control while maintaining system-wide policy alignment and documentation