Lab Quality Assurance Coordinator

Intermountain Health; West Valley City (UT); On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health's West Valley Clinic seeks a Quality Assurance Coordinator to support a comprehensive QA/QM program and ensure regulatory compliance. The role covers SOP development, training, KPI tracking, and coordinating accrediting bodies, with a focus on continuous quality improvement across the laboratory.

Responsibilities include interdepartmental collaboration, proficiency testing support, and leading change control while maintaining system-wide policy alignment and documentation

Qualifications

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science.
• MLT/MLS(ASCP) certification or equivalent.
• Three years of technical laboratory or laboratory quality assurance experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory techniques and protocols

Documentation

Report writing

Working independently

Critical thinking

Driving

Education

Associate or Bachelor’s degree in chemical, biological or clinical laboratory/medical laboratory science

MLT/MLS(ASCP) certification or equivalent

Job description

West Valley Clinic

Full time

R180094

Job Description:

Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action.

What does it mean to be a caregiver with Intermountain? Check out this video (https://youtu.be/4NWmzvtxZDA?si=fhwQlYWE59dbkpYy) and learn more and discover the “Power of We.”

Job Specifics:

• Benefits (https://intermountainbenefits.com/) Eligible: Yes
• Shift Details: Day Shift
• Caresite: West Valley Clinic

Essential Functions:

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills:

• Computer literacy
• Communication
• Regulatory knowledge
• Laboratory Techniques and Protocols
• Documentation
• Report writing
• Working Independently
• Critical thinkingDriving

Minimum Qualifications:

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science. Education must be obtained through an accredited institution. Degree will be verified.
• MLT/MLS(ASCP) certification or equivalent
• Three years of technical laboratory or laboratory quality assurance experience

Preferred Qualifications:

• Certification or training with quality assurance theory and tools
• Five years of technical laboratory experience

Physical Requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

West Valley Clinic

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$39.16 - $60.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Thanks for your interest in continuing your career with our team!