Lab Quality Assurance Coordinator

imh; Heber (UT); On-site; USD 112,364,000 - 173,129,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health is seeking a Quality Assurance Coordinator to support a comprehensive QA/QM program within a CLIA-regulated laboratory setting at St. Vincent Regional Hospital in Billings, MT.

The role focuses on developing and implementing standard quality programs while overseeing document control and SOPs. You will monitor training and competency, ensure system-wide policy integration, and communicate regulatory updates to leadership.

Qualifications

• Associate or bachelor’s degree in chemical, biological or clinical laboratory science from an accredited institution.
• MLT/MLS(ASCP) certification or equivalent.
• Three years of technical laboratory or laboratory quality assurance experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Lab techniques

Documentation

Report writing

Independence

Critical thinking

Driving

Education

Associate or bachelor’s degree in chemical, biological or clinical laboratory/medical laboratory science

MLT/MLS(ASCP) certification or equivalent

Job description

Job Description:Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action.

What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”

Job Specifics:

• Benefits Eligible: Yes
• Shift Details: Days

Essential Functions:

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills:

• Computer literacy
• Communication
• Regulatory knowledge
• Laboratory Techniques and Protocols
• Documentation
• Report writing
• Working Independently
• Critical thinking
• Driving

Minimum Qualifications:

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science. Education must be obtained through an accredited institution. Degree will be verified.
• MLT/MLS(ASCP) certification or equivalent
• Three years of technical laboratory or laboratory quality assurance experience

Preferred Qualifications:

• Certification or training with quality assurance theory and tools
• Five years of technical laboratory experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location: Intermountain Health St Vincent Regional Hospital

Work City: Billings

Work State: Montana

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$39.16 - $60.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.