Lab Quality Assurance Coordinator

Intermountain Healthcare Inc.; Billings (MT); On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a Quality Assurance Coordinator to support a comprehensive QA/QM program and ensure compliance with regulatory agencies, adapting to corrective actions as needed.

Under the Laboratory Director, you will implement a standard quality program, manage document control, training, and KPIs, and coordinate accreditation activities with CAP/CLIA/AABB/FDA to improve system-wide policies and practices.

Qualifications

• Bachelor/associate degree in laboratory science; degree verified.
• Certifications required: MLT/MLS(ASCP) or equivalent.
• At least 3 years of technical lab or QA experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory Techniques and Protocols

Documentation

Report writing

Working Independently

Critical thinking

Driving

Education

Associate or bachelor’s degree in chemical, biological or clinical laboratory/medical laboratory science

MLT/MLS(ASCP) certification or equivalent

Three years of technical laboratory or laboratory quality assurance experience

Job description

Intermountain Health St Vincent Regional Hospital

Full time

R184337

Job Description:

Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action.

What does it mean to be a caregiver with Intermountain?

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Job Specifics:

• Benefits (https://intermountainbenefits.com/) Eligible: Yes
• Shift Details: Days

Essential Functions:

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills:

• Computer literacy
• Communication
• Regulatory knowledge
• Laboratory Techniques and Protocols
• Documentation
• Report writing
• Working Independently
• Critical thinking
• Driving

Minimum Qualifications:

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science. Education must be obtained through an accredited institution. Degree will be verified.
• MLT/MLS(ASCP) certification or equivalent
• Three years of technical laboratory or laboratory quality assurance experience

Preferred Qualifications:

• Certification or training with quality assurance theory and tools
• Five years of technical laboratory experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$39.16 - $60.42

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!