Lab Operations Specialist

Eurofins US Network; Columbia Township (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services in Columbia, MO is seeking a Lab Operations Specialist to support lab testing programs and client projects. You will coordinate study initiation, maintain records in LIMS, and serve as a primary client contact to ensure timelines and deliverables.

This full-time role requires a scientific background, strong organization, and clear communication across teams. It offers Monday–Friday schedule 8:00 a.m.–4:30 p.m., comprehensive benefits, and opportunities to

Qualifications

• Bachelor's degree in a scientific discipline.
• Minimum of 2 years in a lab, quality, operations, or client services role.
• Strong organization with ability to manage multiple deadlines.
• Excellent written and verbal communication; US work authorization.

Responsibilities

• Review client requests, quotations, and protocols to define study requirements.
• Create and maintain project records in LIMS and management systems.
• Coordinate study initiation activities with samples, materials, and resources.
• Serve as primary client contact; provide updates on status and deliverables.
• Lead client meetings and document decisions and action items.
• Collaborate with Lab Operations, QA, and other groups for project execution.
• Monitor timelines, milestones, and risks; escalate as needed.
• Assist with billing milestones and routine discrepancies.
• Review scope changes and support change management and commercial reviews.
• Provide cross-functional backup and support as required.
• Contribute to continuous improvement of lab efficiency and client satisfaction.

Skills

Organizational skills

Excellent communication

Multi-tasking

Client coordination

Education

Bachelor's degree in Chemistry/Biochemistry/Biology/Pharmaceutical Sciences

Tools

LIMS

Empower

TrackWise

Job description

Columbia, MO, USA

Full-time

Company Description

Eurofins Scientific is a global leader in laboratory testing and scientific services, helping make life safer, healthier, and more sustainable. From the food we eat and water we drink to the medicines we rely on, Eurofins partners with organizations worldwide to ensure product safety, quality, authenticity, and regulatory compliance.

With expertise spanning food, environmental, pharmaceutical, biotechnology, genomics, clinical diagnostics, and advanced scientific testing, Eurofins supports innovation and delivers trusted results across a wide range of industries.

Job Description

Eurofins is seeking a highly organized and detail-oriented Lab Operations Specialist to support the successful execution of laboratory testing programs and client projects. This position serves as a critical link between clients, laboratory staff, quality teams, and operational support groups to ensure studies are executed efficiently, accurately, and on schedule.

The ideal candidate enjoys coordinating multiple priorities, communicating across departments, managing laboratory workflows, and ensuring project requirements are translated into successful laboratory execution. This is an excellent opportunity for individuals with a scientific background who are looking to combine laboratory knowledge with operations, coordination, and client-facing responsibilities.

Responsibilities

• Review client requests, quotations, purchase orders, protocols, methods, specifications, and related documentation to ensure study requirements are clearly established and understood.

• Create and maintain accurate project records within LIMS, client management systems, and other operational databases.

• Coordinate study initiation activities, ensuring samples, methods, reference materials, specifications, and required resources are available prior to project launch.

• Serve as a primary point of contact for assigned clients and provide regular communication regarding project status, timelines, and deliverables.

• Lead client meetings and maintain clear documentation of decisions, action items, and project updates.

• Collaborate with Laboratory Operations, Quality Assurance, Sample Management, Stability Services, Finance, Business Development, and other support groups to facilitate successful project execution.

• Monitor timelines, milestones, deliverables, and open action items while proactively identifying and communicating potential risks.

• Review project scope and identify changes in client requirements, supporting change management and commercial review processes as needed.

• Assist with invoice review, billing milestone tracking, and resolution of routine discrepancies.

• Resolve operational issues using established procedures and escalation concerns appropriately when additional support is required.

• Maintain complete, accurate, and audit-ready project documentation.

• Provide cross-functional support and backup coverage for team members when required.

• Contribute to continuous improvement initiatives that enhance laboratory efficiency, communication, and client satisfaction.

Qualifications

Minimum Qualifications

• Bachelor's degree in Chemistry, Biochemistry, Biology, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline.

• Minimum of 2 years of professional experience in a laboratory, scientific, quality, operations, project coordination, or client services environment.

• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.

• Excellent written and verbal communication skills.

• Authorization to work in the United States indefinitely without restriction or sponsorship.

Preferred Qualifications

• Experience working in a GMP, GLP, FDA-regulated, pharmaceutical, biotechnology, environmental, food testing, or contract laboratory environment.

• Exposure to laboratory information management systems (LIMS), quality systems, or enterprise software platforms.

• Experience coordinating projects, studies, laboratory workflows, or client deliverables.

• Strong problem-solving abilities and attention to detail.

• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.

• Experience working with quality systems such as eLIMS, Empower, EtQ, TrackWise, or similar platforms.

• Ability to analyze data, identify trends, and support operational decision-making.

Additional Information

Position is Full-time, Monday-Friday, 8:00 a.m.-4:30 p.m. , with overtime as needed.

Excellent full-time benefits including:

• Comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.