Lab Network Engineer Intern: Routing, Switching & Lab Ops

101 Extreme Networks, Inc.; Morrisville (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Tuition reimbursement, where eligible

Paid time off and holidays

Employee assistance program

Job summary

Extreme Networks, Inc. is seeking a Lab Network Engineer Intern in Morrisville, NC to learn routing and switching using Extreme Networks switches and to design, implement, and troubleshoot networks within the Services Lab Operations team.

You will interface with the lab manager to set up equipment for Technical Support Engineers, reproduce customer network issues, and assist with lab operations while preparing for a future role as a Technical Support Engineer or Network Engineer.

Qualifications

• Passion and aptitude for learning technology and solving problems.
• Strong written and verbal communication skills.
• Basic networking knowledge including Ethernet, TCP/IP, OSI model, routing and switching.
• Experience in a service-oriented position.
• Can work independently with minimal guidance as well as collaboratively with other team members.
• Excellent organization and time management skills.

Responsibilities

• Learn Extreme Networks products, routing & switching protocols, and lab operations
• Setup networking equipment for Technical Support Engineers (TSEs) to use for customer support
• Partner with TSEs to help replicate customers' network issues (software, hardware, configuration)
• Assist with lab operations (racking, cabling, troubleshooting, managing equipment, etc.)
• Prepare to become a Technical Support Engineer, Network Engineer, or a related position

Skills

Basic networking knowledge

Windows experience

Linux experience

Communication skills

Problem solving

Team collaboration

Education

Bachelor's degree in computer or networking field

Tools

VMware

Linux

Windows

Job description

Extreme Networks, Inc. is seeking a Lab Network Engineer Intern in Morrisville, NC to learn routing and switching using Extreme Networks switches and to design, implement, and troubleshoot networks within the Services Lab Operations team.

You will interface with the lab manager to set up equipment for Technical Support Engineers, reproduce customer network issues, and assist with lab operations while preparing for a future role as a Technical Support Engineer or Network Engineer.