Lab Computing Specialist

TEKsystems

Westerville (OH)

On-site

USD 48,216 - 61,992

Full time

14 days+

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Benefits offered by this job

Medical, dental & vision benefits

401(k) Retirement Plan

Employee Assistance Program

Paid Time Off (PTO)

Job summary

TEKsystems is seeking a Lab Computing Specialist to provide IT support for laboratory equipment and software, ensuring optimal performance for research activities. The role includes troubleshooting, user assistance, and documentation responsibilities in a collaborative lab environment. An ideal candidate will have a degree in IT and experience in tech support.

Qualifications

Bachelor’s degree required, preferably in IT or Computer Science.
Proven IT support experience desired in research environments.
Strong knowledge of lab-specific hardware/software.

Responsibilities

Provide technical support for lab equipment and software.
Monitor and maintain lab equipment for optimal performance.
Conduct training sessions for staff on lab technologies.

Skills

Tech Support

Problem Solving

Vendor Communication

Education

Bachelor’s degree in Information Technology

Job description

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Description

We are seeking a skilled IT Support Specialist to join our team. In this role, you will provide technical support for our laboratory equipment, ensuring that our scientists can effectively use both hardware and software specific to their research needs. Your expertise will be crucial in maintaining the smooth operation of our lab technology.

Key Responsibilities

Technical Support: Provide timely and effective IT support for lab equipment, including installation, configuration, maintenance, and troubleshooting of hardware and software.

User Assistance: Assist scientists with technical issues related to their lab equipment, offering solutions and guidance to ensure minimal disruption to their research activities.

Equipment Management: Monitor and maintain lab equipment to ensure optimal performance, including regular updates and preventive maintenance.

Training: Conduct training sessions for scientists to help them understand and utilize lab equipment and software effectively.

Documentation: Create and maintain detailed documentation of support activities, equipment configurations, and troubleshooting procedures.

Collaboration: Work closely with scientists and other IT team members to identify and resolve technical challenges, and to implement improvements to lab technology.

Vendor Coordination: Liaise with equipment vendors for support, repairs, and upgrades as needed.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Proven experience in IT support, preferably in a laboratory or research environment.

Strong knowledge of lab-specific hardware and software.

Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

Effective communication skills, with the ability to explain technical concepts to non-technical users.

Ability to work independently and as part of a team.

Familiarity with industry-specific regulations and compliance standards is a plus.

Skills

lab support, vendor communication

Experience Level

Entry Level

Pay And Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbus,OH.

Application Deadline

This position is anticipated to close on Jun 7, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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