Lab Clerk: Patient Services & Data Entry

Ochsner Health; Lafayette (LA); On-site; USD 31,000 - 42,000; Full time

Job summary

Ochsner Health in Louisiana seeks a Lab Clerk to support the department's clerical functions and maintain lab areas' quality control at select locations. You will interact with doctors, nurses and patients, enter data, and ensure timely handling of lab orders and results.

Responsibilities include using EPIC/SOFT systems, coordinating with departments, and maintaining inventory and equipment with an emphasis on privacy and accuracy. High school diploma and <1 year in a medical setting required.

Qualifications

• High School Diploma or GED required.
• Less than 1 year experience in a medical office, lab or customer service setting.
• Basic paper work, data entry and report completion skills.
• Demonstrates organization, communication and teamwork abilities.

Responsibilities

• Provides client services support to facilitate delivery of patient lab results using EPIC and SOFT.
• Communicates test result delays to the House Coordinator and Emergency Department.
• Facilitates communication between labs and departments across Hospitals.
• Enters external Home Health orders into Epic for proper billing.
• Acts as lab call center and handles lab supply orders and distribution.
• Discards outdated specimens according to guidelines.
• Monitors and cleans equipment and performs quality control on glassware.
• Counts inventory weekly and checks expiration dates.
• Adapts communication to patient population and complies with privacy rules.

Skills

Basic reading/writing

Math skills

Data entry

Windows applications

Copy machine usage

Interpersonal skills

Time management

Discretion/privacy

Education

High School Diploma/GED

Tools

EPIC

SOFT Laboratory system

Laboratory computer system

Windows

Job description

Ochsner Health in Louisiana seeks a Lab Clerk to support the department's clerical functions and maintain lab areas' quality control at select locations. You will interact with doctors, nurses and patients, enter data, and ensure timely handling of lab orders and results.

Responsibilities include using EPIC/SOFT systems, coordinating with departments, and maintaining inventory and equipment with an emphasis on privacy and accuracy. High school diploma and <1 year in a medical setting required.