Lab Clerk - OLGMC

Ochsner Health; Lafayette (LA); On-site; USD 31,000 - 42,000; Full time

Job summary

Ochsner Health in Louisiana seeks a Lab Clerk to support the department's clerical functions and maintain lab areas' quality control at select locations. You will interact with doctors, nurses and patients, enter data, and ensure timely handling of lab orders and results.

Responsibilities include using EPIC/SOFT systems, coordinating with departments, and maintaining inventory and equipment with an emphasis on privacy and accuracy. High school diploma and <1 year in a medical setting required.

Qualifications

• High School Diploma or GED required.
• Less than 1 year experience in a medical office, lab or customer service setting.
• Basic paper work, data entry and report completion skills.
• Demonstrates organization, communication and teamwork abilities.

Responsibilities

• Provides client services support to facilitate delivery of patient lab results using EPIC and SOFT.
• Communicates test result delays to the House Coordinator and Emergency Department.
• Facilitates communication between labs and departments across Hospitals.
• Enters external Home Health orders into Epic for proper billing.
• Acts as lab call center and handles lab supply orders and distribution.
• Discards outdated specimens according to guidelines.
• Monitors and cleans equipment and performs quality control on glassware.
• Counts inventory weekly and checks expiration dates.
• Adapts communication to patient population and complies with privacy rules.

Skills

Basic reading/writing

Math skills

Data entry

Windows applications

Copy machine usage

Interpersonal skills

Time management

Discretion/privacy

Education

High School Diploma/GED

Tools

EPIC

SOFT Laboratory system

Laboratory computer system

Windows

Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job is responsible for clerical functions which support the department and at some locations, will maintain the overall cleanliness of the lab areas including appropriate quality control functions and equipment monitoring.

Performs routine operational procedures following detailed instructions in accordance with established protocols.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - High School Diploma/GED or equivalent

Work Experience

• Required - less than 1 year experience in a medical office, office, or customer service setting

Knowledge Skills and Abilities (KSAs)

• Basic skills such as reading, writing, spelling, and math to complete daily paper work, write or fill out reports.
• Working knowledge to efficiently use copy machine, calculator, computer and printer operations.
• Strong organizational and time management skills, including the ability to work with minimal supervision.
• Excellent interpersonal skills.
• Demonstrates versatility and cooperation.
• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.

Job Duties

• Provides client services support through assisting internal and external doctors, nurses, labs, etc. to facilitate the delivery of patient laboratory results using EPIC and the Laboratory computer system, SOFT.
• Communicates issues regarding delays of tests results within the Laboratory to the House Coordinator and Emergency Department.
• Facilitates communication between labs and different departments within all Hospitals.
• Enters outside Home Health agency orders into Epic to ensure proper billing.
• Acts as the call center for the lab ensuring the proper transfer of calls as to not impede laboratory staff from their core duties.
• Receives laboratory supply orders for clinics, hospitals and external clients, and fills and distributes via lab courier.
• Discards outdated specimens following established guidelines
• Monitors and cleans equipment and performs appropriate quality control functions on glassware, checks pH levels and general surface cleaning.
• Performs water checks for detergent residue and autoclaves spore checks adhering to laboratory policy.
• Counts inventory weekly and checks expiration date according to proper procedure.
• Appropriately discard biohazard waste daily.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.