Lab Clerk/lab Assistant/Tri City

Norman Regional Health System; Oklahoma; On-site; USD 29,000 - 36,000; Full time

Job summary

Norman Regional Health System is seeking a detail‑oriented professional to register outpatients and outreach patients, collect specimens, and support laboratory operations. You will enter test orders, ensure insurance and demographic accuracy, and forward information to patient accounts and medical records.

The role involves specimen collection in inpatient and outpatient settings, maintaining safety standards, and communicating with patients.

Qualifications

• High school diploma or GED with basic medical terminology knowledge.
• Must have or obtain BLS certification during orientation.
• Experience in phlebotomy and customer service preferred (3 months minimum).

Responsibilities

• Register outpatients and outreach patients for the Laboratory Outreach Service Centers.
• Perform outpatient and outreach test order entry with accuracy.
• Collect, label, and transport specimens per procedures and safety rules.
• Prepare and forward registration information to patient accounts and medical records.
• Instruct patients and staff on specimen collection requirements and procedures.
• Support laboratory operations and act as a resource for laboratory information.

Skills

Customer service

Phlebotomy

Computer skills

Education

High school diploma or GED

Job description

• Performs all functions necessary to register outpatients and outreach patients. Performs outpatient and outreach patient test order entry. Compiles and audits for accuracy registration information and forwards to patient accounts and medical records. Obtain specimens from patients for laboratory procedures. Instructs patients and other personnel on the proper procedure for specimen collection, labels, storage documentation, billing, and transport requirements. Processes specimens for analysis, storage and reference lab testing.

Job Summary

• Performs all functions necessary to register outpatients and outreach patients. Performs outpatient and outreach patient test order entry. Compiles and audits for accuracy registration information and forwards to patient accounts and medical records. Obtain specimens from patients for laboratory procedures. Instructs patients and other personnel on the proper procedure for specimen collection, labels, storage documentation, billing, and transport requirements. Processes specimens for analysis, storage and reference lab testing.

Essential functions-

• Performs admission interview process at the Laboratory Outreach Service Centers or uses information provided by the outreach clients at the time of specimen collection or pickup. Obtains patient demographic, insurance and other pertinent information.
• Ensures that all Medicare, insurance and managed care requirements are met prior to the registration process.
• Responds to inquiries regarding patients.
• Obtains blood specimens in an inpatient and outpatient setting following established procedures, established time frames, and safety requirements.
• Obtains specimens in an inpatient and outpatient setting requiring special collection procedures following established procedures, established time frames, and safety requirements.
• Diagnostic electrocardiogram on outpatients and Therapeutic INR QC and testing procedures.
• Urine collection and processing
• Specimen collections other than blood or urine.
• Labels, receives, and distributes specimens in the laboratory.
• Assists in the laboratory area.
• Acts as a resource for Laboratory information
• Maintains up-to-date knowledge of insurance regulations and Medicare requirements.
• Collect co-pays and other payments from patients.

Qualifications

Education

• High school education or equivalent GED. Requires some knowledge of medical terminology. Skill in use of computers including word processing.

Experience

• Requires three months customer service experience. Requires experience as a phlebotomist. Experience as a phlebotomist may be substituted for Customer Service experience. Phlebotomy experience is 3 months phlebotomy experience, or a Clinical Phlebotomy certificate, or 6 months experience in a medical field providing patient care which includes drawing blood. The Phlebotomy Certificate must include a minimum of 32 hours of a clinical rotation.

Licensure/Certification

• Basic Life Support (BLS) training or re-training is required during orientation prior to providing patient care. Current Basic Life Support (BLS) is required to be maintained thru re-training for duration of employment. Outreach employees must have a Valid Oklahoma State Driver’s license with less than 3 points on his/her record if being hired into department # 40110. MVR must meet NRHS MVR policy criteria or Defensive Driving must be taken.

Other Knowledge/Skills/Abilities

• Prefer 1 year of experience in a medical setting.

Work Shift

Day