Lab Care Technician I

Childrensheartclinic; Minneapolis (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a dedicated Phlebotomist to join their dynamic team. This role involves performing blood collections on patients of all ages, ensuring accuracy and safety while providing exceptional customer service. Candidates should possess strong problem-solving skills and the ability to work in a fast-paced environment. This opportunity offers a chance to contribute to a leading pediatric health system focused on delivering quality care. Join a team that values diversity and inclusion while making a significant impact on children's health in the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Shift Differentials

Qualifications

• Experience as a phlebotomist or in a pediatric clinical lab setting preferred.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Perform blood collections and monitor patients for unexpected reactions.
• Provide customer service and interact with patients and families efficiently.

Skills

Phlebotomy

Customer Service

Attention to Detail

Problem Solving

Medical Terminology

Education

High School Diploma

Associate Degree

Tools

Healthcare Computer Information Systems

Job description

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview

The laboratories at Children's Hospitals and Clinics are full service facilities that offer a complete spectrum of laboratory techniques for the evaluation of pediatric disorders. Laboratories are located on both the Minneapolis and St. Paul campuses and and provide services on an inpatient and outpatient basis. Disciplines include Chemistry, Hematology, Microbiology, Virology, Serology, Blood Bank, Immunology/Flow Cytometry, Histology and Pathology.

Position Summary

Performs blood collections in a safe, accurate and professional manner on all age groups and degrees of difficulty. Monitors patients for unexpected reactions and responds to emergency situations as required. Identifies, troubleshoots and resolves problems. Provides a variety of other services including but not limited to answering the telephone, customer service, scanning manual orders, glucose tolerance collection, sweat chloride collection, and waived laboratory testing. Responsible for specimen receipt, assessment, and pre-analytical processing services per written policies and procedures. Enters information and test orders into the laboratory computer system. Interacts with all patients, their families and employees in a pleasant, efficient and cooperative manner, exhibiting sensitivity to cultural differences.

Location: Minneapolis and/or St. Paul Laboratory

DHS Background Study Required? Yes

1.0 FTE

Various start times: M-F: 0500, 0530, 0800, and 0900

Saturday and Sunday: 0500 and 0530

Both Campuses (Mpls and St. Paul)

Every third weekend

License/Certification/Registration:
*Phlebotomy certificate/license is not required, but preferred.

Education:
Required:
*High school diploma or equivalent required; Associate degree preferred.

Experience:
Preferred:
*Experience as a phlebotomist or specimen processing tech in a hospital setting.
*1-year pediatric phlebotomy experience and/or one year of experience in a pediatric clinical laboratory setting, and/or graduation from an accredited medical assistant or phlebotomy program.

Knowledge/Skills/Abilities:
*Collects specimens using knowledge of laboratory techniques.
*Strong attention to detail and accuracy.
*Ability to work in a fast paced environment to meet established turnaround times.
*Possesses outstanding professional and positive customer service skills.
*Must have excellent problem solving and follow-up skills.
*Experience with healthcare computer information systems.
*Solid knowledge of medical terminology.
*Must be highly organized, efficient, and multifunctional, work independently and within a team.
*Demonstrates forward thinking approach, continually looking for ways to improve processes, tools and resources to best serve the healthcare team and clients.
*Ability to manage challenging situations in providing services to patients and families.
*Ability to adapt, learn new skills, communicate effectively, and cope with stressful work situations.

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.