Lab Associate, Microbiology, 40hr - Evenings

Beth Israel Lahey Health; Winchester (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Beth Israel Lahey Health is seeking a dedicated Lab Associate to join their Lab Services Team at Winchester Hospital. The role focuses on clerical and pre-analytical tasks vital for lab efficiency and patient satisfaction, ensuring accurate documentation and customer service. Preferred candidates have a high school diploma and relevant experience in medical settings.

Qualifications

• High School Diploma or equivalent required.
• Preferred experience of at least one year in medical laboratory, clerical, or secretarial roles.

Responsibilities

• Receives and documents lab specimens accurately.
• Ensures proper labeling and preparation of specimens.
• Provides customer service and interacts with reference labs and clinicians.

Skills

Clerical skills

Customer service

Analytical skills

Education

High School Diploma or equivalent

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Winchester Hospital, a member of Beth Israel Lahey Health, has a new Lab Associate opening on our Lab Services Team. Be part of the mission to deliver exceptional personalized care within our Top 10 Massachusetts recognized 223-bed hospital. Contribute to the Hospital’s mission by providing clerical and pre-analytical support related to lab specimen processing. This position impacts laboratory efficiency, physician/clinician satisfaction, and ultimately patient satisfaction by accurately recording receipt of specimens and ensuring timely follow-up on lab results.

QUALIFICATIONS

Education Required: High School Diploma or equivalent

Experience Preferred: At least one year of medical laboratory, clerical, or secretarial experience.

JOB FUNCTIONS

As part of the Laboratory team, this position:

• Receives specimens from multiple locations, accurately documenting patient information and lab test orders.
  • Verifies appropriate specimen accompanies test requisition.
  • Ensures specimen is properly labeled with two patient identifiers, date and time of collection, and initials of the collector.
  • Attaches printed labels to specimens from physician offices if necessary.
• Completes the order, producing labels and essential documentation.
• Verifies insurance information and coordinates with Hospital registration and/or physician practices for billing.
  • Investigates missing information in test requisitions.
  • Issues ABN forms to patients when tests do not meet medical necessity.
• Prepares specimens for shipment or courier delivery to reference laboratories.
• Interacts with reference labs, physician offices, clinicians, and others, providing excellent customer service and clinical information within scope of practice.
• Orders and stocks supplies to ensure adequate inventory of reference lab and other materials, optimizing storage space.
• Answers phone inquiries professionally, providing lab results and test status updates.
• Runs reports, addresses data, provides results, and follows up on outstanding tests to improve lab efficiency and satisfaction.
• Performs pre-analytical specimen processing steps, including sorting, centrifuging, aliquoting, and generating work lists.
• Performs waived tests approved by CLIA and other regulatory agencies.
• Confirms received specimens match test requirements.

As a healthcare organization, we are committed to caring for and protecting our patients, colleagues, and communities. Beth Israel Lahey Health requires all staff to be vaccinated against influenza and COVID-19 as a condition of employment. Learn more about this requirement. We are a community of over 35,000 professionals including nurses, doctors, technicians, therapists, researchers, and educators, all making a difference in patients' lives. Your skills and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled