Lab Assistant III - 1st Shift

Boston Scientific; Arden Hills (MN); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Boston Scientific is seeking a dedicated individual for a role focused on processing and analyzing returned products. The position involves data entry, decontamination, and customer interaction, requiring a high school degree and relevant experience. Join a team committed to advancing medical solutions and improving patient lives.

Qualifications

• 1+ years of relevant experience in data entry, shipping/receiving, or decontamination.
• High School Degree or equivalent combination of education/work experience.

Responsibilities

• Process and generate records into the complaint management system.
• Perform decontamination and visual inspection of returned products.
• Respond to customer queries regarding product processing.

Skills

Data entry

Decontamination

Customer service

Education

High School Degree

Job description

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About this role:
Under minimal supervision, this position is responsible for processing and generating return and analysis records into the Boston Scientific complaint management system. This position may perform decontamination of returned products, routine visual inspection, and testing of returned products.

Work Mode
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model, requiring employees to be in our local office at least three days per week.

Relocation
Relocation assistance is not available for this position at this time.

VISA
Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.

Your responsibilities will include:

*Create/maintain accurate data entry into the complaint management system for inspected returned product.

*Returned product decontamination and route products to Complaint Investigation Site (CIS) labs.

*Review and process returned paperwork.

*Returned product retention including physical archival, maintaining accurate archive records, and product scrap.

*Respond to internal and external customer queries concerning product location, credit, or special needs or procedure changes relating to product processing.

*Understand and adhere to general safety practices, departmental process requirements and the Boston Scientific Corporation Quality Policy.

*May be responsible for SAP transactions and correct SAP error log reports.

*May perform routine laboratory testing in accordance with established procedures for returned products. Document analysis findings into complaint management system.

*Actively interface with other Boston Scientific departments to corroborate special needs or procedure changes for product processing.

*Participate in continuous improvement activities.

Required qualifications:

*1+ year(s) of relevant experience (data entry, shipping/receiving, decontamination, or other post-market experience)

*High School Degree or an equivalent combination of education/work experience

Requisition ID:606405

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!