Lab Assistant III

Quest Diagnostics Incorporated; Irving (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Day 1 Medical

Well-being programs

Blueprint for Wellness

Mental health program

Vacation time

Holidays + MyDay

Job summary

Quest Diagnostics is seeking a Pre-Analytical Assistant III in Irving, TX, with a Tuesday–Saturday 1:00 AM–9:30 AM shift. The role builds on III-level duties, including complex problem solving and automated equipment operation, within the Tech Ops department.

You will ensure accurate test orders, validate specimen handling, and train staff while adhering to safety and compliance policies. A strong lab background and 3+ years of experience are required.

Qualifications

• Must have at least 3 years of experience in a laboratory environment or a production setting.
• Knowledge: medical background preferred, including medical terminology applicable to a clinical laboratory.
• Skills: minimal data entry skills.

Responsibilities

• Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks when required.
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
• Demonstrates proficiency and understanding of all job duties and SOPs related to the Tech Ops department.
• Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary.
• Identifies problems with specimen types vs test orders, missing information, improperly positioned bar codes, with regard to all work processes within Tech Ops.
• Performs basic troubleshooting and resolves problems with automated equipment operation.
• Understands compliance policies related to test ordering and uses translation tables, computer systems, and directory of services.
• Understands complex relationship between test(s) ordered and specimen(s) received.
• Completes all required written documentation; is legible and timely.
• Meets quality and productivity standards within 3 months of training completion.
• Trains employees in Tech Ops job functions and may provide ongoing training.
• Performs result entry for TIQ/TNP resolution.
• Adheres to Quest Diagnostics policies including Safety and Compliance.
• The III role includes more complex tasks such as pending review and problem resolution, automated sortation and aliquoting instrument operation.
• Within 1 year of hire, proficient in processing electronic orders.

Skills

Minimal data entry

Education

High school diploma

Job description

Lab Assistant III - Irving, TX, Tuesday to Saturday, 1:00 AM to 9:30 AM

Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

The Pre-Analytical Assistant III in the Tech Ops Department is responsible for knowingallofthe functions of the Pre-Analytical Assistant II, plus additional functions.

Responsibilities:

• Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
• Demonstrates proficiency and understanding of all job duties and SOP's related to the Tech Ops department.
• Demonstrates knowledge and an understanding of what resources are available andis able tofill in for any function within the Tech Ops department as necessary.
• Identifies problems with specimentypesvs test orders, missinginformation, improperly positioned bar code labels, with regard to all work processes within Tech Ops.
• With experience and training,is able toperform basic trouble shooting and resolve problems with automated equipment operation.
• Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
• Understands complex relationship between test(s) ordered and specimen(s) received.
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
• Meets quality and productivity standards within 3 months of completingtraining
• Validates and verifies test orders as needed.
• Trains employees in Tech Ops job functions and may provide on-going training.
• Performs result entry as required for TIQ/TNP resolution.
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
• The Pre-Analytical Assistant III is involved in more complex tasks and responsibilities including but not limited to:
  • Pending Review and Problem Resolution.
  • Automated sortation and aliquoting instrument operation.
• The Pre-Analytical Assistant III has mastered all duties of the Pre-AnalyticalAssistant II, andis able to efficiently and effectively work in aself-directed fashion. The person in this position typically has additional responsibilities such as:
  • Possible customer communications
  • Internal training
  • Problem-solving related to special accounts and compliance-relatedissues
  • Pending review and resolution
  • Operation of automated equipment
  • Within 1 year of hire, proficient in processing electronic orders.

Qualifications:

Required WorkExperience:

• Must have at least 3years of experiencein a laboratory environment or a production setting.

Knowledge:

• Medicalbackgroundpreferred, which includes medical terminology applicable to a clinical laboratory.

Skills:

• Minimal data entry skills

Education

• High School Diploma or Equivalent (Required)

66449

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.