Lab Assistant II, UofL Hospital, 8a-5p

University Medical Center, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

UofL Health is hiring a Lab Assistant II to support the Medical Technologist/Technician by preparing specimens, maintaining instruments, and ensuring accurate result reporting in the EHR. The role emphasizes quality control, inventory management, and adherence to HIPAA and safety standards.

Candidates should have a high school diploma or GED; some college coursework is preferred. Experience in a laboratory setting is a plus, and strong customer service and communication skills are essential.

Qualifications

• Education: High school diploma or GED/Equivalent required.
• Some college coursework preferred.
• Experience: None required; 1 year laboratory experience preferred.

Responsibilities

• Prepares and identifies samples for laboratory testing.
• Performs instrument maintenance and troubleshooting.
• Documents maintenance and quality control for instruments.
• Manages inventory and supplies to maintain adequate stock.
• Reports patient results in the EHR accurately.
• Performs clerical duties including EHR access, filing, and specimen tracking.
• Retrieves and transports specimens to appropriate locations.
• Performs waived testing.

Skills

Customer service

Organization

Interpersonal communication

Verbal and written communication

Reasoning ability

Basic computer skills

Cerner EHR familiarity

Word processing (MS Word)

MS Excel

Education

High school diploma or GED/Equivalent

Some college coursework

Tools

Cerner EHR

Microsoft Word

Microsoft Excel

Job description

Primary Location: University Hospital - UMC Address: 530 South Jackson Street Louisville, KY 40202 Shift:

Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description

Position Summary and Purpose The Lab Assistant II position serves to support the Medical Technologist/Technician in duties that can be performed by non-certified staff to produce quality patient results. The assistant ensures the patient specimen is ready for testing and prepares all needed supplies, allowing the technologist/technician to utilize their highly specialized skill on the testing and review of results.

Essential Functions

• Properly prepares and identifies samples for laboratory testing
• Performs instrument maintenance and troubleshooting
• Documents maintenance performance of instruments/equipment
• Performs and records Quality Control for testing performed in the area
• Controls inventory ordering and supplies to maintain adequate stock
• Accurately reports patient results in the Electronic Health Record (EHR)
• Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)
• Retrieves and transports specimens to appropriate locations
• Performs waived testing

Other Functions

• Identifies and reports any safety hazards or concerns
• Makes suggestions for improvements of policies and procedures
• Performs teaching and training duties of position to other staff and potential employees
• Develops and assists in writing training guides and standard work documents
• Assists in setting up new Charge Description Master (CDM) numbers for testing
• Creates manual charges for testing, when needed
• Works to resolve ordering and billing issues
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Job Requirements (Education, Experience, Licensure and Certification)

• Education:
  • High school diploma or GED/Equivalent (required)
  • Some college course work (preferred)
• Experience:
  • None (required)
  • One (1) year of laboratory experience (preferred)

Job Competency

• Strong customer service skills
• Superior organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department; Able to display extreme attention to detail for long periods of time
• Strong interpersonal and communication skills- responsive, pleasant to work with, educates stakeholders and provides timely, accurate information; able to build effective, strong working relationships with others through trust, communication, and credibility
• Language Ability:
  • Must be able to communicate effectively in both verbal and written formats
• Reasoning Ability:
  • Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of events
• Computer Skills:
  • Must possess basic computer skills
  • Experience with Microsoft Word, Microsoft Excel, and Cerner EHR preferred

Additional Responsibilities

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health

UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.