Lab Assistant II

Open Door Community Health Centers; Ferndale (MI); On-site; USD 37,000 - 43,000; Full time

Job summary

Open Door Community Health Centers in Ferndale seeks a Lab Assistant II to perform routine laboratory tasks, including venipuncture, back office testing, microscopy, results entry in EPIC EMR, and related duties. A CPT I/II, LVN, or CMA certification is required, along with a high school diploma or GED.

The role includes maintaining records, preparing specimens for reference labs, and ensuring quality control and supply management.

Qualifications

• Must be certified Phlebotomy Technician (CPT I or CPT II), LVN, or Certified Medical Assistant.
• High school diploma or GED; 3–6 months of experience in a similar role.
• Strong interpersonal skills and ability to work with a diverse workforce.

Responsibilities

• Venipuncture and processing specimens collected in the clinic.
• Microscopy, urinalyses, and in-house testing as assigned.
• Enter results into the EMR (EPIC) and maintain accurate records.
• Maintain inventory and order lab supplies; perform quality control.
• Attend lab and clinical staff meetings; participate in split sample analysis.

Job description

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access FeCHC Ferndale Community Health Center The Lab Assistant II at Open Door Community Health Centers (ODCHC) performs routine laboratory tasks related to processing whole blood and blood components, capillary blood collection, back office testing, microscopy, results entry, and other related tasks as assigned. This position requires a certified phlebotomy technician (CPT I or CPT II), LVN, or a Certified Medical Assistant.

Compensation Range: $27.00-$31.20 All new hires will begin at the base wage of this position. Hmong and Spanish speakers who successfully pass a language exam will receive a minimum additional .75 hourly differential to their wage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Venipuncture.
• Completes necessary referral forms and processes specimens collected in the clinic for submission to reference lab for testing, including appropriate storage of the specimens until pick-up.
• Processes and examines microscopic urinalyses, wet-mount slide preparations and stains.
• Keeps accurate, complete, and appropriate records of all specimens handled in the lab.
• Logs and distributes incoming reports.
• Performs quality control testing at specified intervals.
• Performs general housekeeping in lab.
• Attends lab and clinical staff meetings as requested.
• Performs in-house tests.
• Uses the Electronic Medical Records (EMR), EPIC, to enter results, follow up on overdue results, and respond to messages related to patient care.
• Correctly bills various payers.
• Maintains inventory and orders supplies for the lab.
• Instructs patients for collection of stool or urine.
• Participates in split sample analysis.
• Completion of quizzes and/or skills checklists to document competency.
• Saturday lab rotation (when applicable).
• Other duties and responsibilities as designated by supervisor.

QUALIFICATIONS AND EXPECTATIONS:

• Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
• Ability to work as a member of a team and independently as needed.
• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
• Ability to write routine reports and correspondence.
• Ability to accurately enter patient results on the lab worksheet and in the Electronic Medical Records (EMR).
• Ability to read, analyze, and interpret moderately complex documents.
• Ability to effectively represent ODCHC’s interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
• Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
• Adheres to ODCHC’s policies and procedures.

Education and experience: High school diploma or GED. Three to six months of experience in a similar role; or an equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Current CPR certification.
• Ability to maintain a current license a Certified Phlebotomy Technician (CPT I or CPT II), Licensed Vocational Nurse, or a Certified Medical Assistant.

SUPERVISORY RESPONSIBILITIES:

None.

SUPERVISION AND SUPPORT:

The Lab Assistant II reports directly to the Lab Manager and is an integral member of the Lab team. The Lab Assistant I is administratively supervised by the Administrative Site Director of their site location.

PHYSICAL REQUIREMENTS:

The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions. Ability to communicate via telephone, video, and/or in-person. Vision adequate to read documents, computer screens, forms. Ability to remain stationary for extended periods. Ability to lift, carry, or otherwise move up to 25 pounds. Ability to use keyboard and view computer screens for extended periods. Ability to travel locally and long-distance as needed. Ability to move around offices and clinics as needed.

Open Door Community Health Centers was founded in 1971 and is dedicated to providing healthcare and education to the residents of Humboldt County, Del Norte County, and surrounding rural areas. We offer a comprehensive range of healthcare services, including Primary Medical Care, Pediatric Services, Chronic Illness Management, Dental Care, Pregnancy, Prenatal Services, and more. Recognizing the critical importance of accessibility, we proactively identify areas with unique healthcare needs and extend our high-quality healthcare services and educational programs to individuals who face obstacles such as financial constraints, geographical isolation, or social barriers. Open Door Community Health Centers has earned recognition as one of the best places to work in Humboldt County. Our focus on employee well‑being includes offering free monthly online therapy sessions, interactive training opportunities, educational programs, and various employee appreciation events throughout the year. We provide comprehensive benefits, including medical, dental, vision, and retirement plans, to all full-time employees and some part‑time employees. For those looking to embark on a new career in the medical or dental fields, Open Door offers paid training for many entry‑level positions.

Open Door participates in the E-Verify program. This means we use E-Verify to confirm the employment eligibility of all newly hired employees by electronically verifying information from their Form I-9 with the Social Security Administration and the Department of Homeland Security. Participation in E-Verify is voluntary for our organization, but we are committed to maintaining a legal and compliant workforce. Notice of Non-Discrimination: Open Door Community Health Centers does not discriminate based on citizenship status or national origin in accordance with 8 U.S.C. § 1324b. For more information about E-Verify, please visit: E-Verify Website (https://www.e-verify.gov/)