Lab Assistant

Hugh Chatham Health; Park Ridge (IL); On-site; USD 26,000 - 43,000; Part time

Job summary

Advocate Health is seeking a Phlebotomy Technician in Illinois for part-time hours in the Lutheran system. The role involves ensuring proper specimen labeling, performing limited testing, and maintaining quality control under CLIA guidelines.

Responsibilities include data entry, specimen handling, reporting results, and assisting with inventories. Strong communication and customer service skills are essential to support physicians and patients in a fast-paced lab environment.

Qualifications

• Excellent communication skills.
• Basic computer skills including use of software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and handle multiple tasks under supervision.
• Demonstrated customer service skills to interface with physicians, patients, visitors, and healthcare staff.

Responsibilities

• Ensures specimens are properly labeled and suitable for testing; resolves identification and requisition issues.
• Performs limited testing under CLIA guidelines per policies and procedures.
• Maintains equipment with preventative maintenance and runs quality control checks.
• Enters laboratory results and verifies test requests in the computer system.
• Notifies providers of stat, critical, and abnormal results per policy.
• Obtains billing/insurance information and verifies diagnosis codes.
• Screens phone calls and assists with inventory and ordering of supplies.
• Receives, sorts, stores, and transports specimens; handles pre-analytical steps.
• Generates and distributes reports; maintains orders and correspondence.
• Acts as a resource and trains new staff.

Skills

Excellent communication skills

Basic computer skills

Keyboarding and typing skills

Ability to work in fast paced env.

Demonstrated customer service skills

Education

High school diploma or equivalent

Job description

Department

60475 IL ACL Laboratories - Lutheran: Phlebotomy

Department

60475 IL ACL Laboratories - Lutheran: Phlebotomy

Status

Part time

Benefits Eligible

No

Hours Per Week

0

Schedule Details/Additional Information

Schedule is flexible and may span over weekends, holidays, and off shifts.

Pay Range

$20.80 - $31.20

Major Responsibilities

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA) 1988 guidelines, according to established policies and procedures.
• Performs preventative maintenance on equipment and makes minor repairs when needed. Runs quality control checks.
• Performs laboratory result entry in the computer system. Enters and verifies test requests into the laboratories' computer system.
• Notifies providers of stat, critical, and other abnormal results and exceptions as defined by policy and procedure.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Answers and screens telephone calls. Assists with inventory and ordering of supplies.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval. Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports. Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Education Required

• High school diploma or equivalent

Experience Required

• Typically requires 1 year of experience in the allied health field or in providing laboratory assistance.

Knowledge, Skills & Abilities Required

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.; please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.