Lab AI & Digital Transformation Intern

Merck; West Point (PA); Hybrid; USD 39,000 - 111,000; Full time

Job summary

Merck's Future Talent Program in the United States offers a 10–12 week internship within the Research Laboratories, focusing on AI-enabled capital asset processes. You will map current workflows, interview stakeholders, and propose actionable automation opportunities to improve knowledge management and user experience.

As an intern, you will develop a transformation roadmap, assess AI use cases, and present findings to leadership, gaining exposure to process analysis, stakeholder engagement, and

Qualifications

• Strong analytical and problem-solving skills.
• Ability to gather, organize, and synthesize information from multiple sources.
• Strong written and verbal communication skills.
• Comfort engaging with technical and non-technical stakeholders.
• Proficiency with Microsoft Office applications, including PowerPoint and Excel.
• Ability to work independently while managing multiple priorities and deadlines.
• Interest in business process improvement, digital transformation, artificial intelligence, automation, or emerging technologies.
• Curiosity and willingness to ask thoughtful questions, challenge assumptions, and translate findings into practical recommendations.
• Must be available for a period of 10 - 12 weeks, beginning in May/June 2027.

Responsibilities

• Learn and document current capital asset operational processes and stakeholder touchpoints within the internal equipment lifecycle tool
• Interview stakeholders across laboratory operations, research, finance, and support functions
• Review existing documentation, training resources, tools, and knowledge repositories to identify gaps and improvement opportunities
• Analyze historical capital request information to identify recurring pain points, quality challenges, or process inefficiencies
• Develop current-state process maps and summarize opportunities for future transformation
• Assess potential artificial intelligence and automation use cases, including benefits, risks, implementation considerations, and responsible artificial intelligence practices
• Build a prioritized transformation roadmap and recommendation set for future digital initiatives
• Prepare and deliver an executive-level presentation summarizing findings, recommendations, and proposed next steps

Skills

Analytical skills

Problem solving

Communication

Stakeholder engagement

MS Office (PowerPoint & Excel)

Education

Bachelor's or Master's in a relevant field

Tools

PowerPoint

Excel

Job description

Merck's Future Talent Program in the United States offers a 10–12 week internship within the Research Laboratories, focusing on AI-enabled capital asset processes. You will map current workflows, interview stakeholders, and propose actionable automation opportunities to improve knowledge management and user experience.

As an intern, you will develop a transformation roadmap, assess AI use cases, and present findings to leadership, gaining exposure to process analysis, stakeholder engagement, and