LA Financial Services/Auditing Coordinator

The University of Georgia; Athens (GA); On-site; USD 25,485 - 28,929; Full time

Job summary

The University of Georgia's Vet Teaching Hospital in Athens is seeking a LA Financial Services/Aud Auditing Coordinator to join the front desk team. Primary responsibilities include auditing, deposits, and ensuring billing accuracy for large animal hospital services.

Qualifications include a high school diploma with 2 years related experience; preferred experience in veterinary patient charging and large animal hospital settings.

Qualifications

• High school diploma or equivalent with 2 years of related experience.
• Working knowledge of veterinary medicine patient charging processes.
• Experience within a large animal hospital office setting.

Responsibilities

• Audit and close all patient orders to ensure billing accuracy.
• Review and process the daily exception log to identify missing or delayed charges.
• Enter hospitalization levels and boarding charges for all patients that are housed or hospitalized.
• Process and mail client invoices for accounts receivable and outstanding balances in a timely manner.
• Assist with preparation and maintenance of estimates for common procedures and services offered within the Large Animal Teaching Hospital.

Skills

Bookkeeping

Excel

Typing

Customer service

Independent judgment

Multitasking

Confidentiality

Education

High school diploma

Tools

Microsoft Office

Job description

Posting Number: S15507P

Working Title: LA Financial Services/Auditing Coordinator

Department: VetMed-VTH Patient Finan Srvcs

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department: The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health. The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment as embodied in our Principles of Community. http://vet.uga.edu/principles-of-community/

College/Unit/Department website: https://vet.uga.edu/hospital-and-primary-care/hospital/

Posting Type: External

Retirement Plan: TRS

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: General office hours of Mon-Fri, 8a-5p

Advertised Salary: $18.50 p/hour-$21 p/hour

Posting Date: 07/24/2026

Open until filled: Yes

Proposed Starting Date: 08/30/2026

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement: The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title: Customer Service Rep II

FLSA: Non-Exempt

FTE: 1.0

Minimum Qualifications: High school diploma or equivalent and 2 years of related experience

Preferred Qualifications: -Working knowledge of veterinary medicine patient charging processes -Experience within a large animal hospital office setting

Position Summary: Serves as a member of the Vet Teaching large animal hospital’s front desk team with the primary responsibility being financial in nature. This includes cashiering, auditing, and taking deposits. This position ensures billing accuracy, verifies that all patient orders and product charges are complete, and helps support the Manager of Financial Services and the Director of Client Services in maintaining financial compliance and reporting accuracy. The coordinator assists with service contracts, estimates, and reconciliation of accounts while maintaining clear communication with clinicians, clients, and the hospital’s financial team. This position plays a vital role in capturing accurate revenue, maintaining transparency in billing, and supporting the financial health of the Veterinary Teaching Hospital’s Large Animal operations.

Knowledge, Skills, Abilities and/or Competencies:

• Considerable knowledge of bookkeeping procedures.
• Skilled in using Excel and other Microsoft Office programs; Typing skills and computer skills to complete the basic responsibilities and major duties of the job.
• Ability to make complex arithmetic computations and tabulations accurately and rapidly.
• Ability to establish and maintain effective working relationships with other employees, superiors, and the public.
• Possess customer service skills.
• Ability to utilize independent judgement in making decisions regarding concerns over charges for services within the large animal hospital.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to confidentiality and accuracy in handling sensitive financial and client information.
• Ability to work independently while maintaining a collaborative approach with other departments.

Physical Demands: 1. Ability to lift and carry up to 30 lbs. both assisted and unassisted. 2. Ability to sit for long periods of time and use repetitive actions during the entire work day. 3. Walking on different/uneven walking surfaces is common. 4. Ability to organize, and consistently focus on large amounts of detail and come to appropriate conclusions. 5. Ability to deliver items throughout the Veterinary Teaching Hospital through the course of the day.

Is driving a responsibility of this position?: No

Is this a Position of Trust?: Yes

Does this position have operation, access, or control of financial resources?: Yes

Does this position require a P-Card? : No

Is having a P-Card an essential function of this position? : No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes

Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities:

• Audit and close all patient orders for both hospitalized and field service discharges to ensure billing accuracy.
• Review and process the daily exception log to identify and correct missing or delayed charges.
• Evaluate product codes to identify discrepancies and determine if any charges or items are missing a code to ensure full charge capture.
• Enter hospitalization levels and boarding charges for all patients that are housed or hospitalized.
• Verify that deposits and estimate forms are completed, fulfilled, and documented appropriately.
• Contact owners when accounts approach the high end of their estimate or when additional deposits are required.
• Collaborate with clinicians to clarify or resolve any missing charges, incomplete documentation, or billing discrepancies.
• Assist with processing and reconciling online payments and financial reports to ensure accurate accounting.
• Process and mail client invoices for accounts receivable and outstanding balances in a timely manner.
• Track, record, and enter administrative and instructional adjustments or discounts given to client accounts.

Percentage of time: 70

Duties/Responsibilities:

• Assist the Director of Client Services with preparing and maintaining up-to-date estimates for common procedures and services offered within the Large Animal Teaching Hospital.
• Support financial planning by reviewing and updating cost estimates to ensure alignment with current hospital pricing structures.
• Assist the Director of Client Services with managing service contracts, including Semen Storage and Embryo Transfer agreements, acknowledgements, and contracts.
• Maintain accurate records of contract terms, inventories, renewals, and storage tracking.
• Perform annual financial and inventory audits in collaboration with the Theriogenology Service and Director of Client Services for specimens left in long term storage.

Percentage of time: 20

Duties/Responsibilities:

• Work collaboratively with the hospital’s Financial Services team on additional financial tasks, projects, and reporting requirements.
• Support reconciliation and financial documentation processes as needed to ensure compliance with internal audit standards.
• Provide administrative and recordkeeping support related to financial correspondence and hospital documentation.
• Participate in meetings and training sessions related to financial operations and billing compliance.

Percentage of time: 10

Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name: Kris Mitchell

Recruitment Contact Email: [e-mail]