L2 NOC (Windows) Night Shift

Unisys; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Job summary

Unisys is seeking a Windows Systems Administrator to manage development, test, and production Windows servers, handle advanced troubleshooting, and drive proactive system health. The role requires strict adherence to 24×7 operations and rotating shifts, with a focus on patching, GPOs, and OS hardening.

Responsibilities include incident remediation, operational reporting, runbook creation, and knowledge transfer to Level 1 analysts.

Qualifications

• BA/BS degree and 2–4 years of relevant experience OR equivalent combination.
• Strong experience with Windows troubleshooting and server administration.
• Ability to support 24×7 operations and rotating shifts.
• U.S. Citizenship and U.S. residency required.
• Night Shift: 6pm - 6am EST

Responsibilities

• Windows Systems Administration — Administers Windows development, test, and production servers including reloading, re-imaging, patching, GPO configuration, and OS hardening.
• Advanced Troubleshooting — Diagnoses and resolves complex Windows OS, Active Directory, and server connectivity issues.
• Monitoring & Proactive Response — Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation.
• Software Management — Installs, removes, and upgrades Windows-based software packages and agents.
• Incident Remediation — Owns Level 2 Windows-related tickets through resolution, including root cause analysis.
• Operational Reporting — Provides system evaluation reports and contributes to operational recommendations for Windows environments.
• Documentation & Compliance — Updates system records, ensures licensing compliance, and maintains accurate configuration data for Windows assets.
• Knowledge Transfer — Creates runbooks and how-to guides; trains Level 1 analysts on Windows procedures.

Skills

Windows troubleshooting

Server administration

Rotating shifts

Education

BA/BS degree

Job description

• Windows Systems Administration — Administers Windows development, test, and production servers including reloading, re-imaging, patching, GPO configuration, and OS hardening.
• Advanced Troubleshooting — Diagnoses and resolves complex Windows OS, Active Directory, and server connectivity issues.
• Monitoring & Proactive Response — Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation.
• Software Management — Installs, removes, and upgrades Windows-based software packages and agents.
• Incident Remediation — Owns Level 2 Windows-related tickets through resolution, including root cause analysis.
• Operational Reporting — Provides system evaluation reports and contributes to operational recommendations for Windows environments.
• Documentation & Compliance — Updates system records, ensures licensing compliance, and maintains accurate configuration data for Windows assets.
• Knowledge Transfer — Creates runbooks and how-to guides; trains Level 1 analysts on Windows procedures.

What Success Looks Like In This Role

• Windows Systems Administration — Administers Windows development, test, and production servers including reloading, re-imaging, patching, GPO configuration, and OS hardening.
• Advanced Troubleshooting — Diagnoses and resolves complex Windows OS, Active Directory, and server connectivity issues.
• Monitoring & Proactive Response — Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation.
• Software Management — Installs, removes, and upgrades Windows-based software packages and agents.
• Incident Remediation — Owns Level 2 Windows-related tickets through resolution, including root cause analysis.
• Operational Reporting — Provides system evaluation reports and contributes to operational recommendations for Windows environments.
• Documentation & Compliance — Updates system records, ensures licensing compliance, and maintains accurate configuration data for Windows assets.
• Knowledge Transfer — Creates runbooks and how-to guides; trains Level 1 analysts on Windows procedures.

You will be successful in this role if you have:

• BA/BS degree and 2–4 years of relevant experience OR equivalent combination.
• Strong experience with Windows troubleshooting and server administration.
• Ability to support 24×7 operations and rotating shifts.
• U.S. Citizenship and U.S. residency required.
• May also hold Linux credentials if permitted.
• Night Shift: 6pm - 6am EST

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.