L2 Data Centre Technician

Tekvana Inc; The Woodlands (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Tekvana Inc. in The Woodlands, TX is seeking an L2 Data Centre Technician to install, rack, and deploy server and networking hardware in hyperscale datacenters. You will handle cable management, hardware replacements, and onsite diagnostic support while adhering to strict SLA requirements.

The role requires lifting up to 50 pounds, basic networking knowledge, and strong attention to detail. You will work on rotating shifts or be on call to support 24/7 operations and collaborate with customers

Qualifications

• High school diploma or equivalent is required.
• Basic understanding of IT infrastructure and server hardware.
• Familiarity with copper/fiber cabling and connectivity standards.
• Ability to lift up to 50 pounds and work in data center environments.
• Strong organizational and time management in fast-paced settings.

Responsibilities

• Install, rack, and deploy server and networking hardware.
• Perform cable management and reseating/replacing cabling.
• Execute server tray swaps and hardware replacements as per procedures.
• Respond to incidents and assist onsite troubleshooting with SLA adherence.
• Document maintenance, hardware changes, and inventory updates.
• Conduct visual inspections and basic diagnostics.
• Work shifts or on-call to support 24/7 operations.
• Maintain collaborative relationships with customers, vendors, stakeholders.

Skills

Hardware basics

Networking basics

Troubleshooting

Documentation

Physical fitness

Education

High school diploma

Tools

Asset tracking tools

Job description

Role- L2 Data Centre Technician

Location – The Woodlands, TX
USC/GC ONLY

About the Team

The Datacenter Operation team supports the company’s fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads.

Responsibilities

• Install, rack, and deploy server and networking hardware in datacenter environments.
• Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.
• Execute server tray swaps and hardware replacements following established operational procedures.
• Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements.
• Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.
• Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity issues.
• Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.
• Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.

Basic Qualifications

• High school diploma or equivalent required.
• Basic understanding of computer hardware and IT infrastructure concepts.
• Familiarity with server hardware components and basic troubleshooting concepts.
• Basic networking knowledge including copper/fiber cabling and connectivity standards.
• Strong attention to detail with the ability to follow technical procedures precisely.
• Ability to lift up to 50 pounds and work in datacenter environments.
• Strong organizational and time management skills in fast-paced operational settings.

Preferred Qualifications

• Previous experience in IT support, computer repair, or technical operations environments.
• Familiarity with datacenter equipment, ticketing systems, or asset tracking tools.
• Technical certifications or relevant coursework in IT, networking, or infrastructure operations.
• Experience supporting hardware deployments or break/fix activities.
• Exposure to Linux systems or command-line environments.
• Experience working in fast-paced, high-availability technical environments.
• Strong verbal and written communication skills with attention to clarity and detail.