L2 Data Center Technician

NTT DATA, Inc.; Colorado City (TX); On-site; USD 40,000 - 57,000; Part time

Job summary

NTT DATA, Inc. is seeking a L2 Data Center Technician for an onsite role in Amarillo, TX. The position is a temporary, 4+ month assignment with W2 only and no C2C arrangements.

The role focuses on leading MAC operations, cabling, racking, and fault isolation across data center infrastructure, ensuring service continuity and adherence to standards. A Bachelor's degree in IT/Computing and relevant DC certifications are expected.

Qualifications

• Bachelor's degree or equivalent in Information Technology, Computing or related field.
• Professional-level certifications in Data Centre technologies (e.g., Cisco CCNP DC, NetApp ONTAP).

Responsibilities

• Lead MAC operations and ensure cabling and racking standards compliance.
• Run copper and fiber cabling with proper labeling and documentation.
• Perform racking, stacking and structured cabling for new deployments.
• Troubleshoot network connectivity and hardware issues, including fiber diagnostics.
• Coordinate with vendors and internal teams to support infrastructure upgrades.

Skills

Communication skills

Planning

Pressure handling

Active listening

Client focus

Time management

Education

Bachelor's degree or equivalent in IT/Computing

DC certifications (CCNP DC, ONTAP, etc.)

Tools

Cisco Nexus/MDS switches

Job description

Up to $35 per hour Colorado City, TX Onsite

Share on

Job Description

L2 Data Center Technician -26-00944

4+ Months

Onsite in Amarillo, TX

Temp W2 Only with NTTD / No C2C

NTT Data's client is currently seeking a L2 Data Centre Technician to join their team in Amarillo, Texas.

L2 Data Center Technician -26-00944

4+ Months

Onsite in Amarillo, TX

Temp W2 Only with NTTD / No C2C

NTT Data's client is currently seeking a L2 Data Centre Technician to join their team in Amarillo, Texas.

Job Description

• Lead MAC operations and ensure compliance with cabling and racking standards.
• Run copper and fiber cabling, including labeling and documenting connections.
• Independently perform racking, stacking, and structured cabling for new deployments.
• Troubleshoot network connectivity and hardware issues, including fiber diagnostics.
• Coordinate with vendors and internal teams to support infrastructure upgrades.

Key Responsibilities

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalates to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience

• 3+ years of experience in building, deploying and supporting data center networking infrastructure.
• Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

#L! About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here.

#LI-NorthAmerica