L&I Workers' Compensation Adjudicator 4/Coach Mentor State Funded

Washington State Department of Labor & Industries; Washington (District of Columbia); Hybrid; USD 61,000 - 83,000; Full time

Job summary

Join a state-funded initiative as a Workers' Compensation Adjudicator 4, Coach Mentor. This role focuses on coaching and mentoring new adjudicators, ensuring quality assurance and best practices in a supportive environment. Flexible telework options available.

Benefits

Retirement package

Flexible schedules

Commitment to diversity and inclusion

Qualifications

• Completion of the Department of Labor & Industries Workers’ Compensation Adjudicator 2 Apprenticeship program.
• One year of experience as a WCA 3 or three years of adjudication experience.

Responsibilities

• Evaluate accuracy of actions taken by WCA staff.
• Provide feedback and coaching to trainees.
• Develop strategies for quality assurance.

Skills

Communication

Mentoring

Facilitating group discussions

Bilingual

Education

Bachelor's degree

Tools

Microsoft Word

Outlook

SharePoint

Work Check Technology

Job description

L&I Workers' Compensation Adjudicator 4/Coach Mentor State Funded

Join the Washington State Department of Labor & Industries as a Workers' Compensation Adjudicator 4, Coach Mentor. This position is part of a state-funded initiative aimed at coaching and mentoring newly hired adjudicators.

Pay Range

This role offers a salary between $61,404.00 and $82,512.00 per year, based on experience and skills. Discuss details with your recruiter.

Job Overview

Our mission is to keep Washington safe and working. We value customer focus, diversity, respect, and continuous learning. This position is open only to current employees of Labor & Industries.

Responsibilities

• Evaluate the accuracy and appropriateness of actions taken by WCA 1, 2, and 3 staff.
• Provide feedback and coaching to trainees and apprentices.
• Conduct on-the-job training on best practices, caseload management, and communication techniques.
• Support formal classroom training with real-world application.
• Collaborate with training teams to ensure consistency and teamwork.
• Develop strategies for quality assurance and process improvements.
• Maintain apprenticeship documentation and critical lists.

Qualifications

• Completion of the Department of Labor & Industries Workers’ Compensation Adjudicator 2 Apprenticeship program, and one year of experience as a WCA 3, OR
• Bachelor’s degree with three years of relevant adjudication experience, OR
• Equivalent education and experience.

Desired Skills

• Excellent communication skills, both written and verbal.
• Mentoring and facilitating group discussions.
• Ability to handle stressful situations tactfully.
• Proficiency with Microsoft Word, Outlook, and familiarity with SharePoint and Work Check Technology is a plus.
• Bilingual abilities are encouraged.

Additional Information

Flexible telework options are available, with at least two days in-office in Tumwater, WA. Benefits include a retirement package, flexible schedules, and a commitment to diversity and inclusion. For more details, sign up for job alerts or visit our hiring page.

Application Process

Submit a cover letter, current resume, and at least three references. Selected candidates will be contacted for skills assessments and interviews.

Background Check & Other Requirements

A background check is required. Candidates must have a valid driver’s license and be eligible to work in the U.S. without sponsorship. This announcement may be used to fill multiple positions.

Additional Notes

Washington is ranked as a top state to live and work. We are an equal opportunity employer committed to diversity and inclusion. Veterans are encouraged to apply by providing appropriate documentation.