L&D Specialist

Goodwill Educates, Inc.; Evansville (IN); On-site; USD 45,000 - 50,000; Full time

Job summary

Evansville Goodwill Industries, Inc. is seeking a Learning and Development Specialist to manage our learning system and design engaging training for staff.

You will facilitate internal sessions and support personal and professional growth across Goodwill’s multi-county footprint. Qualifications include a bachelor’s degree or 3+ years in LMS administration and instructional design, plus proficiency with Articulate, Zoom, and Teams.

Qualifications

• Bachelor’s degree in communications, education, or related field or 3+ years relevant experience.
• Experience in LMS administration and training facilitation.
• Proficiency with learning platforms and multimedia content creation.

Responsibilities

• Administer and maintain the Learning Management System (GW Learning).
• Design and facilitate training sessions, in-person and virtual across the 28-county region.
• Prepare materials, manage calendars, registrations, and on-site IT support.

Skills

Training facilitation

Communication

Organizational skills

Problem-solving

Education

Bachelor’s degree in communications, education, or related field

Tools

Articulate

Zoom

Teams

Job description

Why Evansville Goodwill?

Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives.

What You’ll Do:

As the Learning and Development Specialist, you’ll foster a culture of continuous learning, empowering employees through engaging, accessible training for personal growth and professional development. Under the leadership of the Director of People Development, this position maintains the organization’s learning management system, assists in course design, and serves as a facilitator for internal training.

Job Type: Full-Time Salaried Exempt

Salary: $45,000-50,000 annually

Schedule: Monday through Friday, office hours 7:30am-4:00pm

Essential Functions:

• Administer and maintain GW Learning, manage user access, upload content, generate reports, troubleshoot issues, and ensure data integrity.
• Collaborate with stakeholders to design training; facilitate in-person sessions, breakout groups, and hands‑on exercises across Goodwill’s 28‑county region.
• Prepare materials, customize content for specific audiences, manage calendars, handle registration and documentation, and provide on‑site technical support.
• Model behavior consistent with Goodwill’s mission and values and represent the organization professionally.
• Ensure compliance with Goodwill policies, procedures, and CARF standards.

What You’ll Bring:

• Bachelor’s degree in communications, education, or related field, or 3+ years relevant experience; experience in LMS administration and training facilitation.
• Proficiency in learning platforms (e.g., Articulate, Zoom, Teams), multimedia content creation, instructional design, and general computer/software use.
• Strong communication, collaborative, organizational, and problem‑solving skills; valid driver’s license with reliable transportation for required travel; ability to pass pre‑employment background and drug screening.

Employee Benefits

Full Time Employees: For Full‑Time Employees, Goodwill offers a total rewards package of: competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement.

Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.