KYC Sales Specialist

Moody's Investors Service; Chicago (IL); On-site; USD 119,000 - 173,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Parental leave

Paid time off

401(k) plan

Employee stock purchase plan

Tuition reimbursement

Job summary

Moody's Investors Service in Chicago seeks an experienced domain expert to modernize Know Your Customer and AML compliance workflows while supporting complex sales cycles. You will partner across sales, product, strategy, and client-facing teams to understand client workflows and translate findings into compelling value propositions.

Build trusted relationships as a KYC/AML SME, share insights on trends, and contribute to roadmap priorities.

Qualifications

• 7+ years of experience in KYC, AML, or related roles with strong bank risk knowledge.
• Excellent communication with senior decision-makers and large institutions.
• Ability to translate client needs into solution narratives and value propositions.
• Collaborative, cross-functional teamwork across sales, product, strategy and client teams.
• Attention to detail and the ability to work independently and in teams.
• Familiarity with automation, analytics, and data-driven workflow transformation; AI awareness.
• Interest in responsible AI practices and risk management.

Responsibilities

• Serve as a domain expert to modernize compliance workflows while supporting complex sales cycles.
• Partner with internal sales teams, relationship managers, and external partners to prospect and advance KYC/AML opportunities.
• Lead discovery to map client workflows, pain points, drivers, and technology environments, translating findings into positioning and use cases.
• Support complex sales cycles with tailored demonstrations, presentations, proposals, business cases, and account strategies.
• Build trusted client relationships as a KYC/AML SME, providing insights on compliance trends and automation.
• Share market and product insights to inform roadmap, GTM, enablement, and sales execution.
• Represent Moody’s in client meetings, industry events, with travel of approximately 30–50% based on business needs.

Skills

Know Your Customer (KYC)

Anti-money laundering

Compliance technology

Data analytics

SaaS platforms

Enterprise software

Executive communication

Education

Bachelor's degree or higher in business/finance/tech

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• 7+ years of experience in Know Your Customer, anti-money laundering, financial crime, compliance technology, data, software as a service, enterprise software, or related roles, with a strong understanding of bank compliance and financial crime workflows
• Strong executive presence and communication skills, with demonstrated success engaging senior decision-makers and navigating large, complex financial institutions
• Consultative problem-solving skills, with the ability to diagnose client needs across people, processes, data, and technology and translate complex requirements into clear solution narratives and value propositions
• Collaborative and self-directed approach, with the ability to work across sales, product, strategy, and client-facing teams to support complex sales cycles and go-to-market execution
• Strong attention to detail, follow-through, and ability to work effectively both independently and as part of a broader team
• Familiarity with automation, analytics, and data-driven workflow transformation is preferred
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education

• Undergraduate or first-level degree, such as a bachelor’s degree, required, preferably in business, economics, finance, marketing, technology, or a related field

Responsibilities

Serve as a domain expert who helps financial institutions modernize compliance workflows while supporting complex sales cycles.

• Partner with internal sales teams, relationship managers, and external partners while independently prospecting, qualifying, and advancing Know Your Customer and anti-money laundering opportunities across banks and financial institutions
• Lead discovery to understand client workflows, pain points, business drivers, and technology environments, then translate findings into solution positioning, value drivers, use cases, and next steps
• Support complex sales cycles by delivering tailored demonstrations, presentations, proposals, business cases, and account strategies that connect Moody’s capabilities to client needs
• Build trusted client relationships as a Know Your Customer and anti-money laundering subject matter expert, providing practical insight on compliance trends, workflow modernization, data, analytics, automation, and artificial intelligence
• Share client, market, product, and competitive insights with internal teams to inform roadmap priorities, go-to-market strategy, enablement, and sales execution
• Represent Moody’s in client meetings, industry events, conferences, and partner forums, with travel of approximately 30–50% based on business needs

About the Team

Our Know Your Customer and anti-money laundering Banking team helps financial institutions address critical compliance, risk, data, and operational challenges. We work with banks to modernize how they manage customer and entity data, conduct due diligence, screen for financial crime risk, and streamline onboarding and ongoing monitoring. As part of Moody’s, you will join a collaborative, client-focused team that brings together deep domain expertise, trusted data, analytics, workflow technology, and responsible artificial intelligence to help financial institutions make better decisions and operate with greater confidence. This role is well suited for someone who enjoys solving complex problems, engaging with clients, partnering across commercial and product teams, and translating regulatory, operational, and technology challenges into practical modernization opportunities.

For US-based roles only: the anticipated hiring base salary range for this position is$119,200.00-$172,900.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status,sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.