KYC Relationship Strategist

JPMorganChase; Plano (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in Plano, TX is seeking a Know Your Customer Relationship Officer to partner with Bankers and AML/KYC Operations to ensure KYC records meet regulatory standards.

You will manage client and partner expectations in a consultative manner and demonstrate ownership of KYC/AML processes to ensure timely completion of due diligence at inception and renewal. The role supports risk management and accurate portfolio oversight while maintaining high quality, with the final officer

Qualifications

• Proficient in identifying AML risks with a thorough understanding of AML/KYC policies.
• Exceptional verbal and written communication abilities.
• Outstanding time management and organizational skills.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Manage client and partner expectations and understanding through a consultative approach.
• Exhibit ownership of KYC/AML expertise and enhance client experience.
• Ensure KYC/AML deliverables are met and hold internal partners accountable.
• Demonstrate ongoing understanding of KYC/AML processes, addressing delays and inefficiencies.
• Manage operational risk effectively by maintaining diligent awareness of process risks.
• Escalate appropriate risk items and drive issues to closure.
• Support bankers in the client selection process to manage client risk effectively.
• Independently manage the renewal cycle of DDFs in collaboration with the Relationship Management Partnership.
• Be accountable for timely portfolio management while maintaining quality expectations.

Skills

AML/KYC knowledge

Communication skills

Time management

Analytical thinking

Education

BA/BS degree

Job description

JPMorgan Chase & Co. in Plano, TX is seeking a Know Your Customer Relationship Officer to partner with Bankers and AML/KYC Operations to ensure KYC records meet regulatory standards.

You will manage client and partner expectations in a consultative manner and demonstrate ownership of KYC/AML processes to ensure timely completion of due diligence at inception and renewal. The role supports risk management and accurate portfolio oversight while maintaining high quality, with the final officer