KYC Operations Intermediate Analyst

Citi; New York (NY); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Citi in Shanghai is seeking an experienced KYC Operations Intermediate Analyst to support AML monitoring, governance, and regulatory reporting. The role focuses on building and managing Citi's internal Know Your Client program with close collaboration across Compliance and Control teams.

The ideal candidate brings 3–5 years in risk/AML/KYC, strong decision-making, and proven ability to partner with stakeholders across regions to drive adherence to regulatory expectations.

Qualifications

• 3–5 years of relevant experience in risk, control or AML/KYC.
• Proven ability to make effective, timely decisions.
• Strong partnership skills across regions.
• Experience with risk reporting and governance.

Responsibilities

• Analyze risk and controls, identify root causes, and report findings with mitigations.
• Support business managers and product teams.
• Develop and execute compliance guidelines; prepare periodic risk reports.
• Liaise with internal/external teams for guidance and SME input.
• Coordinate with Internal Audit and external audits.
• Operate with limited supervision and exercise independent judgement.

Skills

AML/KYC

Risk Management

Stakeholder Mgmt

Excel

Regulatory Compliance

Education

Bachelor's degree

Tools

MS Office

Job description

KYC Operations Intermediate Analyst

Job Req Id:

26987434

Location(s):

Shanghai, Shanghai Municipality, China

Job Type:

Hybrid

Posted:

Aug. 17, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management
• Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues
• Provide support to business managers and product staff
• Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
• Interface with internal and external teams to provide guidance and subject matter expertise, as needed
• Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi
• Oversee situations that create risk and legal liabilities for Citi
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of relevant experiences, preferably risk and control or Compliance (AML/KYC) function
• Proven ability to make effective and timely decisions
• Consistently able to anticipate and respond to customer/business needs
• Demonstrated ability to build and cultivate partnerships across business regions

Education:

• Bachelor's degree/University degree or equivalent experience

Competencies:

• Pro-active thinking and strong execution abilities
• Detailed oriented balanced with a strategic view
• Demonstrated effectiveness in people/ stakeholder management
• Demonstrated effectiveness process management – in particular target setting , prioritization and promote operational effectiveness
• Flexible, ability to work well under pressure and tight time frames
• MIS metrics and efficiency analysis skills
• Ability to work in a dynamic environment, team player
• Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.