KYC & AML Specialist - Flexible, Global Impact

GoCardless; United States; On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Wellbeing

Work away scheme

Adaptive Working

Parental leave

Learning Budget

Time off

Job summary

GoCardless is seeking a KYC Specialist to join our international Customer Operations team. You will onboard and verify new customers and conduct Customer Due Diligence reviews to ensure compliant, customer-centric processes.

As a senior team member, you will also serve as a primary escalation point for compliance issues. In this role you’ll work with AML Financial Crime and Customer Success, perform due diligence on Merchants, and support escalations related to potential fraud or ML/TF

Qualifications

• Experience in KYC or AML compliance required.
• Detail-oriented with ability to work fast-paced.
• Excellent written and verbal English communication.
• Ability to escalate and collaborate with internal stakeholders.

Responsibilities

• Onboard and verify new GoCardless customers.
• Conduct Customer Due Diligence reviews for existing clients.
• Act as primary escalation point for compliance‑related issues.
• Collaborate with AML Financial Crime and Customer Success teams.
• Handle internal escalations for potential fraud or ML/TF activities.
• Perform due diligence checks on Merchants in line with requirements.

Skills

KYC/AML

English fluency

Attention to detail

Stakeholder management

Tools

Zendesk

Looker

LexisNexis

Job description

GoCardless is seeking a KYC Specialist to join our international Customer Operations team. You will onboard and verify new customers and conduct Customer Due Diligence reviews to ensure compliant, customer-centric processes.

As a senior team member, you will also serve as a primary escalation point for compliance issues. In this role you’ll work with AML Financial Crime and Customer Success, perform due diligence on Merchants, and support escalations related to potential fraud or ML/TF