KS Security Concierge

Meritrust Credit Union; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Meritrust Credit Union seeks a Security Assistant to manage lobby traffic, greet and log visitors, issue badges, and monitor security cameras to protect employees, members and guests.

The role emphasizes professional appearance, confidentiality, and adherence to life-safety procedures, with regular inspections and coordination with security leadership.

Qualifications

• Greet and log visitors per procedure.
• Maintain confidentiality in all Credit Union matters.
• Present a professional image to members and visitors.
• Maintain orderly reception areas.
• Assist with visitor badges and deliveries as needed.
• Ensure on-site personnel are trained in physical security and life safety.
• Complete continuing education annually to stay proficient.

Responsibilities

• Greet, receive, log and announce visitors, members and guests; issue badges.
• Monitor security and camera systems and provide backup; patrol on-site.
• Schedule and conduct annual fire drills; document and report findings.
• Assist with badge supplies and distribution to branches.
• Support with tickets and tracking; assist with company vehicle keys.
• Perform regular property inspections and promptly report issues.
• Carry out any other duties as assigned.

Skills

Visitor management

Life safety awareness

Camera systems

Patrols

Badges & access control

Education

High school diploma or equivalent

Job description

The primary function of this position is to provide a safe and secure environment for our employees, visitors, and members by managing corporate office lobby traffic, conducting regular site inspections, monitoring security and camera systems, and assisting the Physical Security Manager with company security policies and initiatives.

Essential Functions

• Greet, receive, log and announce visitors, members and guests to the Credit Union building as needed. Issue visitor badges and maintain visitor log per procedure.


• Maintain confidentiality in all Credit Union, member and employee matters.


• Present a positive image of the Credit Union to members and visitors through a professional appearance and courteous attitude.


• Maintain orderly appearance in reception areas.


• Sign for incoming deliveries (UPS, FedEx, USPS, inner-office courier, etc.) and log them in for tracking. Notify individuals of packages received.


• Ensuring that personnel on-site are well trained with all aspects of physical security and life safety. Schedule and execute annual fire drills


• Provide backup of the physical security systems including cameras, servers and branch panels.


• Conduct regular property inspections, meticulously documenting findings, adhering to established expectations, and promptly reporting any issues.


• In person patrols and via camera systems


• Assist with making employee badges, managing badge supplies and distributing to branches as needed.


• Assist with tickets.


• For assigned tasks/projects, be accountable for the success of task/project results, set dates for dialogs and meetings as needed.


• Assist with company vehicle keys & tracking.


• Complete a minimum number of hours of continuing education per year to maintain proficiency and stay updated on best practices.


• Other duties as assigned.