Kroc Attendant

Ultipro; Coeur d'Alene (ID); On-site; USD 17,000 - 21,000; Full time

Job summary

The Salvation Army Kroc Center in Coeur d'Alene, ID is seeking a friendly Kroc Attendant I to support facility operations and engage patrons, focusing on the climbing wall and game room while coordinating with larger programs.

You will provide superior customer service, reinforce safety guidelines, supervise activities, and help with program setup during shifts; a willingness to learn and connect with people of all ages is essential.

Qualifications

• Must be a minimum of 16 years old with reliable transportation to the Kroc Center.
• Must hold and maintain current American Red Cross Community First Aid/CPR/AED certification; must obtain within 60 days if not held.
• Strong desire and ability to work with children and adults.
• Maintain a non-judgmental attitude when working with customers, clients, members and staff.
• Able to work independently with minimal supervision.
• Thrive in a team-oriented environment; be a team player.
• Maintain strict confidentiality as needed.

Responsibilities

• Promote the Mission of The Salvation Army.
• Ensure that everyone views the Kroc Center as a safe place to belong and grow.
• Be professional and trustworthy in carrying out duties.
• Assist with implementation and coordination of programming during shifts.
• Possess a general understanding of department areas and programming.
• Understand the Kroc Center’s Emergency Action Plan and your role within it.
• Demonstrate integrity, enthusiasm and sound moral judgment.
• Relate joyfully and sensitively to members and guests of all ages.
• Use positive discipline appropriately and consistently.
• Maintain vigilant supervision at all times.
• Report all abuse, neglect, injuries, or concerns to supervisor and escalate as needed.
• Other duties as assigned.

Skills

Customer service

Team player

Reliability

Communication

Education

CPR/First Aid Certification

Job description

Description

Position Summary

The Kroc Attendant I will support use of the facility and the engage patrons. This most often involves the climbing wall and the game room but can include Mobile Kroc, Kroc Student Transportation, Day Camps, and other programming as needed. Kroc Attendant I’s will provide superior customer service and will be proactive in looking for deep connection with patrons. The underlying theme of all programs will be to cultivate a safe place to belong and grow.

Duties and Responsibilities

• Promote the Mission of The Salvation Army.
• Ensure that everyone views the Kroc Center as a safe place to belong and grow.
• Be professional and trustworthy in the completion of their responsibilities.
• Assist with implementation and coordination of specific programming during their shifts.
• Possess a general understanding of department areas and programming.
• Possess an in depth understanding of the roles they are consistently scheduled for (i.e. climbing wall, game room, etc.) as well as the Kroc Center’s Emergency Action Plan.
• Display integrity, enthusiasm and sound moral judgment.
• Relate joyfully and sensitively to members and guests of all ages.
• Use appropriate positive discipline consistently and be familiar with managing patron behavior.
• Practice vigilant supervision at all times.
• Report all instances of abuse, neglect, injuries, or concerns through to supervisor and maintain the ability to elevate the reporting of the instance.
• Other duties as assigned.

General Qualifications and Proficiencies

• Must be a minimum of 16 years old with reliable transportation to the Kroc.
• Must hold and maintain current American Red Cross Community First Aid/CPR/AED certification. Must obtain within 60 days if not already held.
• Strong desire and ability to work with children and adults.
• Must have the ability to maintain a non-judgmental attitude in working with customers, clients, members and staff.
• Must be able to work independently with minimal supervision.
• Thrive in a team-oriented environment. Be a team player.
• Must be able to maintain strict confidentiality as needed.

Physical Requirements

• Ability to sit, walk, run, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis.
• Ability to grasp, push and pull objects, and reach overhead.
• Ability to lift and carry 40 lbs.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

General Statements

The above is general in nature and is not intended to be exhaustive.

CPR/AED

Novice

Required

Must be a minimum of 16 years old

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.