Kraff Eye Institute - Medical Receptionist

EssilorLuxottica; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein führendes Laser-Vision-Korrekturzentrum sucht einen engagierten Koordinator für die täglichen Abläufe. Diese Rolle umfasst die Verwaltung von Patienten, die Sicherstellung einer hervorragenden Erfahrung und die Unterstützung des Teams. Mit einer reichen Geschichte in der Augenheilkunde bietet diese Position die Möglichkeit, in einer dynamischen Umgebung zu arbeiten, in der Ihre Fähigkeiten zur Verbesserung der Patientenversorgung geschätzt werden. Wenn Sie eine Leidenschaft für den Kundenservice und die Organisation haben, ist dies die perfekte Gelegenheit für Sie, Teil eines innovativen Teams zu werden.

Benefits

Gesundheitsversorgung

Rentenplan

Bezahlter Urlaub

Rabatte

Qualifications

• Mindestens 2 Jahre Erfahrung im Gesundheitswesen.
• Starke Kundenservice- und Kommunikationsfähigkeiten.

Responsibilities

• Koordinierung der täglichen Praxisabläufe.
• Begrüßung der Patienten und Terminplanung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Education

High School Diploma

Tools

Point-of-Sale Software

Patientenverwaltungssysteme

Job description

Requisition ID: 881421

Store #: 00T169 Kraff Eye Institute

Position: Full-Time

Total Rewards: Benefits/Incentive Information

The Kraff Eye Institute is a leading laser vision correction center in Chicago, known for its decades of experience and commitment to the latest ophthalmological advances, setting the gold standard in eye care.

Dr. Colman Kraff pioneered laser vision correction, performing the first excimer laser procedures in the Chicagoland area in 1991 as part of an FDA clinical trial. The institute has since been a leader in LASIK and Wavefront-guided treatments, serving as the primary U.S. investigative site for VISX LASIK FDA trials.

GENERAL FUNCTION

This role involves coordinating daily practice operations, including managing doctors, visitors, and patients, to ensure an excellent patient experience and establishing the practice as a premier vision care destination in the community.

MAJOR DUTIES & RESPONSIBILITIES

1. Greet patients promptly.
2. Answer phone calls courteously and promptly.
3. Schedule appointments to optimize patient satisfaction and provider efficiency.
4. Notify providers of patient arrivals and delays.
5. Conduct reminder calls for appointments and pickups.
6. Handle financial records, charges, and insurance claims.
7. Maintain inventory and equipment, including ordering supplies.
8. Protect patient confidentiality per HIPAA regulations.
9. Verify medical and vision insurance coverage.
10. Maintain office systems and a safe work environment.
11. Follow policies and report needed changes.
12. Support team efforts and perform additional tasks as needed.
13. Work weekends and evenings as required.
14. Adhere to attendance, dress code, and timekeeping policies.

BASIC QUALIFICATIONS

• High School diploma or equivalent
• At least 2 years of healthcare office experience
• Strong customer service and communication skills
• Problem-solving and organizational abilities

PREFERRED QUALIFICATIONS

• Experience with point-of-sale, patient records, and relevant software
• Knowledge of vision services, insurance plans, and office operations
• Strong interpersonal skills

Pay Range: $17.45 - $23.16 per hour

Benefits may include health care, retirement, paid time off, and discounts. Compensation is influenced by location, experience, and qualifications. Reasonable accommodations are available upon request.

We are an Equal Opportunity Employer, considering all qualified applicants without discrimination based on protected characteristics.