KPB Trust Analyst

KeyCorp; Toledo (OH); Hybrid; USD 52,000 - 80,000; Full time

Job summary

KeyCorp is seeking a Trust and Estate Analyst to provide trust administration support for Key Private Bank clients and beneficiaries. You will work within Specialty Teams and relationship management to attract, retain, and grow client relationships while managing fiduciary risk and ensuring policy compliance.

The role involves coordinating with Settlement Officers, handling account administration, analyzing client transactions, and interpreting trust documents to fulfill duties as Trustee.

Qualifications

• Bachelor's Degree in business-related field preferred.
• General knowledge of fiduciary, financial and/or investment products or equivalent experience required.
• Minimum 3 years' experience in financial industry or client service roles.

Responsibilities

• Administers settlements for fiduciary and agency accounts with Settlement Officer.
• May act as primary contact for some client relationships.
• Maintains client information in trust accounting and vendor systems.
• Apply fiduciary judgement to trust matters and analyze client transactions.
• Interpret legal instruments to determine duties of the bank as Trustee.
• Builds relationships with clients/beneficiaries and their advisors.

Skills

Trust administration

Fiduciary compliance

Client relationship development

Financial transactions auditing

Legal instrument interpretation

Team collaboration

Risk mitigation

Education

Bachelor's Degree in business-related field

Equivalent experience in fiduciary services

Job description

Location

4900 Tiedeman Road, Brooklyn Ohio

Job Summary

The Trust and Estate Analyst provides trust administration support and fulfills fiduciary responsibilities by providing basic trust administration for Key Private Bank (KPB) clients and their beneficiaries. While serving on the KPB Specialty Teams and within the relationship management team, collaborates effectively and provides insight and solutions to attract, retain and grow clients. Actively manages trust and agency accounts, in accordance with established policies and procedures to a high professional standard while managing fiduciary risk. Retains and deepens profitable client relationships within assigned revenue base. Where appropriate, may focus on an area of specialty trust expertise. Successfully identifies opportunities to enhance client relationships while using proper channel management.

Essential Functions

• Works in partnership with a Trust and Estate Settlement Officer on assigned fiduciary and agency accounts to administer settlements.
• May serve as primary contact for some account relationships.
• Reviews and maintains client information on trust accounting system and all applicable vendor systems.
• Applies sound fiduciary judgement to trust matters.
• Discovers, analyzes and researches client transactions and recommend solutions as needed.
• Analyzes and interprets legal instruments to determine duties and responsibilities of bank as Trustee.
• Develops relationships with clients/beneficiaries and their service providers, such as attorneys and accountants, etc., to grow/maintain relationships.
• May involve proactive client outreach.
• Builds and maintains effective working relationships with other team members/partners to ensure high quality and timely administration of assigned accounts.
• Leads by example and demonstrates client focus and teamwork towards both clients and KeyBank employees.
• Provides back-up to other team members.
• Mitigates risk by servicing accounts in compliance with KeyBank policies and procedures, as well as with regulatory and legal requirements.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

Bachelor's Degree in business-related field (preferred)

General knowledge and understanding of fiduciary, financial and/or investment products and services OR equivalent experience (required)

Work Experience

A minimum of 3 years experience working within the financial industry or other client service roles. (required)

Licenses and Certifications

Progress towards, or completion of, Cannon Trust Schools I, II and III or equivalent knowledge from other industry training, or equivalent knowledge from fiduciary training or equivalent experience (preferred)

Skills

• Managing and recording financial transactions related to trust assets in compliance with legal and fiduciary standards.
• Understanding and applying laws and regulations related to taxation for individuals, trusts, and organizations.
• Overseeing the management and distribution of trust assets according to legal documents and fiduciary responsibilities.
• Executing duties with integrity and loyalty in managing assets or interests on behalf of another party.
• Understanding the legal framework governing the creation, administration, and termination of trusts.
• Leading, motivating, and developing teams to achieve organizational objectives effectively.
• Taking responsibility for decisions, actions, and outcomes in professional and fiduciary roles.

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

Hybrid (3+ days)

Compensation and Benefits

This position is eligible to earn a base salary in the range of $52,000.00 - $80,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date

10/01/2026

Equal Employment Opportunity

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

Other Information

#LI-Hybrid

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.