Kong AI Gateway Engineer (Remote, United States)

Allstate; Alton (IL); A distancia; USD 140.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Connectivity reimbursement

Descripción de la vacante

Allstate seeks a Software Engineer Lead Consultant focused on Kong AI Gateway, with API gateway management, Kong administration, and AI/LLM proxy development. Architect, design, build and support modern digital products, owning apps in production and driving success against KPIs.

Responsibilities include designing enterprise-grade AI gateway solutions, configuring AI policies, observability, cost governance, multi-LLM routing, secure APIs, and governance across the enterprise.

Formación

• 8 Plus years of experience in API Management, Middleware, or Platform Engineering.
• Experience with cloud-native and microservices architectures preferred.
• AI Architecture, AI Systems, LLM Evaluation, LLM Guardrails, Product Ownership, Software Architectures, Software Development.

Responsabilidades

• Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
• Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
• Implement AI observability, token analytics, usage tracking, and cost governance.
• Develop routing strategies across multiple AI models based on latency, cost, and availability.
• Integrate RAG-based AI services through secure API management frameworks.
• Ensure compliance with enterprise AI governance, security, and regulatory requirements.
• Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
• Support AI agent and MCP-based integrations within enterprise ecosystems.
• Drive AI platform reliability, scalability, and operational excellence.
• Develop and manage AI Gateway proxies for GenAI/LLM services.
• Implement API security, authentication, throttling, and governance policies.
• Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
• Monitor, troubleshoot, and optimize gateway performance and availability.
• Automate deployments and operational processes using DevOps tools.

Conocimientos

API Management

Middleware

Platform Engineering

Cloud-native

Microservices

Herramientas

Kong AI Gateway

OpenAI integration

Azure

AWS

GCP

Prometheus

Grafana

ELK/Splunk

Descripción del empleo

And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. The Software Engineer Lead Consultant will serve as a technical lead focused on Kong AI Gateway, bringing strong experience in API Gateway management, Kong administration, and AI/LLM proxy development. This role will architect, design, build, test, and support modern digital products, while owning applications through production and driving their overall success against key performance goals.

AI Gateway / LLM Proxy Development

• CI/CD (Jenkins, GitHub Actions, Azure DevOps)
• Monitoring: Prometheus, Grafana, ELK/Splunk
• Cloud Platforms: Azure, AWS, or GCP
• Kong AI Gateway Configuration & Administration
• AI Security, Responsible AI and Model Governance
• Token Usage Monitoring, Rate Limiting and Cost Optimization
• Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
• Vector Databases
• LLMOps, AI Observability and Model Performance Monitoring
• AI API Governance, Compliance and Data Protection
• Model Gateway Policy Development and AI Consumption Controls
• MCP (Model Context Protocol) and AI Agent Integration Concepts
• GenAI Platform Engineering and Enterprise AI Enablement

Responsibilities

• Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
• Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
• Implement AI observability, token analytics, usage tracking, and cost governance.
• Develop routing strategies across multiple AI models based on latency, cost, and availability.
• Integrate RAG-based AI services through secure API management frameworks.
• Ensure compliance with enterprise AI governance, security, and regulatory requirements.
• Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
• Support AI agent and MCP-based integrations within enterprise ecosystems.
• Drive AI platform reliability, scalability, and operational excellence.
• Develop and manage AI Gateway proxies for GenAI/LLM services.
• Implement API security, authentication, throttling, and governance policies.
• Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
• Monitor, troubleshoot, and optimize gateway performance and availability.
• Automate deployments and operational processes using DevOps tools.

Qualifications

• 8 Plus years of experience in API Management, Middleware, or Platform Engineering.
• ~ Experience with cloud-native and microservices architectures preferred.
• AI Architecture, AI Systems, LLM Evaluation, LLM Guardrails, Product Ownership, Software Architectures, Software Development Compensation

Equal Opportunity & Employment Policies

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Benefits

• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

Remote Work Requirements

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual.

Note: Internal candidates are only asked to join on video;