Knox Manage EMM Administrator & Window Systems

Ultimate Staffing Services; Plano (TX); On-site; USD 40,000 - 57,000; Full time

Job summary

Ultimate Staffing Services seeks an EMM Administrator to manage Knox Manage for a large enterprise client in Plano, TX. The role covers platform administration, device policy and application lifecycle management, plus pre-production validation of devices and OS releases.

Ideal candidates have Android Enterprise expertise, strong operational discipline, and clear communication with technical and business stakeholders. On-site work with occasional outside-hours maintenance.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 3+ years administering an enterprise EMM/MDM/UEM solution.
• Hands-on Android Enterprise and Managed Google Play deployment.

Responsibilities

• Administer Knox Manage platform, RBAC, licenses, and integrations.
• Configure device policies, profiles, and compliance rules; monitor non-compliant devices.
• Manage device lifecycle: enrollment, remote lock/wipe, decommissioning.
• Deploy and maintain apps, including target groups and version updates.
• Validate compatibility of new devices, OS upgrades, and Knox features before rollout.
• Troubleshoot incidents as Tier 2; coordinate with vendor support and provide RCA.
• Follow change control; prepare monthly operations report and SOPs.

Skills

Android Enterprise

Communication skills

ITIL processes

Ticketing system (Salesforce)

Education

Bachelor’s degree in CS or related field

Tools

Samsung Knox Manage

Microsoft Intune

VMware Workspace ONE

MobileIron/Ivanti

Active Directory

Entra ID

Job description

Ultimate Staffing Services seeks an EMM Administrator to manage Knox Manage for a large enterprise client in Plano, TX. The role covers platform administration, device policy and application lifecycle management, plus pre-production validation of devices and OS releases.

Ideal candidates have Android Enterprise expertise, strong operational discipline, and clear communication with technical and business stakeholders. On-site work with occasional outside-hours maintenance.