Knowledge Manager, Journeyman

Leidos Inc; Fort Meade (MD); On-site; USD 83,000 - 149,000; Full time

Job summary

Leidos is seeking a Knowledge Manager to provide on-site support to USCYBERCOM elements, enhancing information discoverability and the sharing of critical Cyber data. As part of the Knowledge Management Working Group, you will champion structured KM processes, policies, and collaboration tools.

You will develop KM strategies, post content on classified and unclassified portals, and align tools with the Chief Knowledge Officer to improve decision support and information flow.

Qualifications

• Active Top Secret clearance with SCI eligibility and Polygraph.
• Eight plus years' experience in Knowledge Management, Information Management, or related fields, preferably within the DoD or Intelligence Community working on unclassified and classified networks.
• BA/BS degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field.
• Demonstrate strong working knowledge of KM frameworks, DoD records management policies, and collaborative technologies (e.g., SharePoint, MS Teams, WMS, JIRA).
• Possess proven ability to manage complex data environments and support cross-functional coordination.
• Demonstrated experience working in high-tempo, classified environments within DoD or intelligence agencies, and possess excellent written, verbal, and visual communication skills with the ability to craft SOPs, TTPs, briefings, and executive documentation.
• Demonstrated ability to work independently and proactively in support of USCYBERCOM J3 senior leadership.

Responsibilities

• Provide KM support to USCYBERCOM J3 through development and implementation of KM strategies, policies, and procedures to improve capture, sharing, and reuse of knowledge.
• Drive KM strategies and tools in alignment with the USCYBERCOM CKO to promote information sharing of Cyber operational data.
• Support leadership decision making by promoting a culture of streamlined information sharing and policy management.
• Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals.
• Develop consistent, repeatable processes for responding to external and internal RFIs.
• Create, manage, and archive documentation and data in compliance with DoD records management regulations and establish file structures for access and discoverability.
• Develop and maintain TTPs to guide information flow, tested through training and exercises.
• Participate in the Knowledge Management Working Group (KMWG) and KM-focused meetings and training sessions.
• Assist in defining command-wide KM priorities, mission objectives, and KPIs; develop performance measures and provide regular progress reporting.
• Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration.
• Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness.
• Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.

Skills

Knowledge Management

DoD/IC experience

KM frameworks

Education

BA/BS in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field

Master's degree preferred (10+ years experience)

Tools

SharePoint

MS Teams

WMS

JIRA

Job description

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. The Leidos Intelligence Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world.

Your greatest work is ahead!

The Intelligence Sector seeks a highly qualified and trained Knowledge Manager to provide on-site support to USCYBERCOM elements, play a key role in enabling mission success by enhancing information discoverability, streamline internal communication processes, and improv the sharing and reuse of critical Cyber operational data. As part of the Knowledge Management Working Group (KMWG) you will champion organizational learning and decision support through structured knowledge processes, policies, and collaboration tools.

What you'll be doing:

• Provide timely, accurate, relevant Knowledge Management (KM) support to USCYBERCOM J3 through development and implementation of KM strategies, policies, and procedures to improve ability to capture, share, and reuse critical knowledge.
• Drive implementation of KM strategies and tools in alignment with the USCYBERCOM Chief Knowledge Officer (CKO), promoting information sharing of Cyber operational data.
• Support USCYBERCOM J3 leadership decision making through promotion of culture that streamlines information sharing, discoverability, and policy management.
• Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals.
• Develop consistent, repeatable processes for responding to external and internal Requests for Information (RFIs).
• Create, manage, and archive documentation and data in compliance with DoD records management regulations, and establish and manage file structures to ensure effective data access and discoverability.
• Develop and maintain Tactics, Techniques, and Procedures (TTPs) to guide the flow of information, tested through training and exercises.
• Participate in the Knowledge Management Working Group (KMWG) and relevant KM-focused meetings and training sessions.
• Assist in defining command-wide KM priorities, mission objectives, and key performance indicators (KPIs); develop performance measures and provide regular progress reporting.
• Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration.
• Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness.
• Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.

What does Leidos need from me?

• Active Top Secret clearance with SCI eligibility and Polygraph required.
• Eight plus years' experience in Knowledge Management, Information Management, or related fields, preferably within the DoD or Intelligence Community working on unclassified and classified networks.
• BA/BS degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field.
• Demonstrate strong working knowledge of KM frameworks, DoD records management policies, and collaborative technologies (e.g., SharePoint, MS Teams, WMS, JIRA).
• Possess proven ability to manage complex data environments and support cross-functional coordination.
• Demonstrated experience working in high-tempo, classified environments within DoD or intelligence agencies, and possess excellent written, verbal, and visual communication skills with the ability to craft SOPs, TTPs, briefings, and executive documentation.
• Demonstrated ability to work independently and proactively in support of USCYBERCOM J3 senior leadership.

Favorable if you have:

• Master's degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field, and Ten (10) or greater years' experience.
• Certified Knowledge Manager (CKM) or equivalent KM training.
• Intimate familiarity with USCYBERCOM organizational structure and operational environment.
• Deep experience implementing KM tools, conducting process improvement initiatives, or participating in digital transformation efforts.
• Possess expert-level knowledge of DoD 5015.2 records management standards and KM strategy development.
• Prior participation within USCYBERCOM KM Working Groups or governance bodies.

This posting is for multiple opportunities ranging in years of experience. Level of opportunity including compensation, will be matched to the candidate's experience.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range $82,550.00 - $149,225.00

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [e-mail].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.