Knowledge Manager, DOS

Dexis; Washington (District of Columbia); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental insurance

Vision insurance

HRA provided by employer

Life and disability insurance

Employee Assistance Program (EAP)

Wellness resources

Job summary

Dexis is seeking a Knowledge Manager to support DOS programs, focusing on FMF and IMET policy areas. The role requires an active Secret Clearance and will coordinate KM practices across offices to strengthen information sharing and learning.

The position is contingent on contract award and is based in the United States. Responsibilities include establishing KM practices, developing systems, leading working groups, and delivering reports and briefers for senior decision-makers.

Qualifications

• Bachelor’s degree and five (5) years of relevant experience.
• Active Secret Security Clearance.
• Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes.
• Experience supporting the Department of State or other USG agencies.
• Strong written, oral, interpersonal, facilitation, and presentation skills.
• Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing.
• Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization.
• Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration.
• Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders.
• Demonstrated experience working with teams across multiple sectors and building effective relationships.
• Highly organized with both attention to detail and ability to influence and manage large projects.
• Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products.
• Experience with KM appropriate software and solutions.

Responsibilities

• Establish knowledge management practices and lead KM initiatives.
• Develop KM systems and platforms with the DOS.
• Coordinate KM events, learning workshops, and working groups.
• Identify bureau-level learning priorities and provide guidance on KM.
• Lead the creation of reports, briefers, and presentations for stakeholders.
• Promote collaboration and cross-learning through events and trainings.
• Coordinate and manage information flow for decision makers.
• Support country and regional information needs for decision making.
• Propose and leverage KM IT tools and solutions.
• Provide training on KM topics and systems as needed.

Skills

Knowledge management

KM systems

Information sharing

Policy analysis

Written & oral communication

Facilitation

Project management

Stakeholder engagement

Active Secret clearance

MS Office Suite

Google Workspace

Education

Bachelor’s degree

Tools

MS Office Suite

Google Workspace

KM software

Job description

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.

At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About the Position

Dexis is recruiting a Knowledge Manager to support anticipated programming with the Department of State (DOS). This opportunity will provide policy direction and oversight in the areas of international security, security assistance, military operations, and defense strategy and plans, specifically focused on Foreign Military Financing (FMF) and International Military Education and Training (IMET) military grant assistance programs. Candidates must have an active Secret Clearance.

This position is contingent upon contract award.

Responsibilities

• Help to establish and maintain knowledge management practices.
• Work closely with DOS to develop systems within the existing platforms.
• Support engagement to strengthen the collection and collation of important materials and information for effective bureau and programming operations.
• Work with assigned offices to identify bureau-level learning priorities.
• Provide overall bureau-level leadership and guidance on KM to include an action plan and drive the implementation of the action plan.
• Coordinate bureau or other KM working groups and steering committees.
• Promote collaboration and cross-learning through events, workshops, and/or training and other formats.
• Coordinate and coalesce information for the DOS or others related to reports, briefers, and presentations in a timely and organized manner and for internal and external stakeholders.
• Coordinate and lead learning events and after-action reviews of bureau-wide activities/engagements.
• Support learning and information-sharing needs of bureau, office or other coordination groups, etc, to provide robust and timely country and regional specific information for decision makers as directed by the bureau or offices.
• Support other initiatives and priorities requiring KM and related subject matter expertise.
• Propose and leverage needed IT and software to support KM initiatives.
• Develop KM resources, guidance, and/or tools for DOS staff.
• Provide, as needed, training or facilitation on specific KM topics, practices, or systems/platforms.
• Other tasks and responsibilities, as assigned.

Qualifications

• Bachelor’s degree and five (5) years of relevant experience.
• Active Secret Security Clearance.
• Demonstrated experience building, implementing and maintaining knowledge sharing platforms and information sharing processes.
• Experience supporting the Department of State or other USG agencies.
• Strong written, oral, interpersonal, facilitation, and presentation skills.
• Demonstrated ability to analyze and synthesize information to present complex issues clearly and concisely both orally and in writing.
• Understanding how KM systems work alongside communications and learning capabilities in a large data-driven organization.
• Experience working on KM systems that provide easy to access, user-friendly models for writing reports and briefers and for collaboration.
• Deep understanding of KM systems and processes for a fast-paced environment with multiple stakeholders.
• Demonstrated experience working with teams across multiple sectors and building effective relationships.
• Highly organized with both attention to detail and ability to influence and manage large projects.
• Knowledge of MS Office Suite programs (including Excel, Word, and Power Point); and the full range of Google products.
• Experience with KM appropriate software and solutions.

Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate’s qualification, relevant education and experience, skills, performance, and organizational needs.

Dexis pay range for this role:

$85,000—$130,000 USD

Benefits

Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include:

• Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
• Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
• Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
• Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
• Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
• Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
• Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
• Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan.
• Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.

Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.

Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?

Only those applicants who meet the above criteria will be contacted for interview.

Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.