Knowledge Manager

CACI; Tampa (FL); On-site; USD 100,000 - 140,000; Full time

Job summary

CACI-Mission & Engineering Services seeks a Knowledge Manager to coordinate enterprise knowledge systems, records management, and data governance at the compartmented level for USSOCOM/JTF missions.

You will manage data ingestion, metadata, site architecture, and automated workflows, delivering dashboards and secure information sharing while aligning with DoD and NARA standards.

Qualifications

• Current TS/SCI clearance.
• Bachelor's degree with 3+ years of specialized experience OR 7+ years with an Associate's degree or certifications.
• Minimum of three years in knowledge management and data management.
• Expert-level SharePoint administration (On-Prem and Online).
• Experience building dashboards and apps with Power Apps and Power BI.
• Experience creating automated workflows with Power Automate.
• Understanding of enterprise data architecture and data warehousing.

Responsibilities

• Provide data management, collaboration systems oversight, and technical advisory support for enterprise knowledge systems.
• Perform SharePoint site collection administration and manage access permissions.
• Develop and deploy Power Platform solutions (Power Apps, Power BI, Power Automate).
• Lead data migration and cleansing from legacy systems to structured repositories.
• Coordinate records management programs and ensure compliance with standards.

Skills

Knowledge management

SharePoint administration

Power Platform

Power BI

Power Apps

Power Automate

Data governance

Information architecture

Analytical thinking

Education

Bachelor's degree

Tools

SharePoint On-Premises

SharePoint Online

Web portals

Office 365

Job description

Job Title: Knowledge Manager

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:

As a CACI-Mission & Engineering Services Knowledge Manager, you will facilitate and coordinate all aspects of enterprise knowledge systems, record keeping, and data management at the compartmented level in support of a United States Special Operations Command (USSOCOM) Joint Task Force (JTF). This position requires expertise in data administration, SharePoint site collection architecture, business process automation, and Microsoft Power Platform solution development to optimize operational decision-making and cross-functional collaboration.

Responsibilities:

As a Knowledge Manager, you will be embedded with operational and staff elements to provide comprehensive data management, collaboration systems oversight, and technical advisory support. Your in-depth knowledge of information architecture, enterprise records management, and modern collaboration tools will allow you to seek out, identify, plan for, propose, integrate, and evaluate data solutions in support of Special Operations and Joint Task Force mission requirements.

• Performing end-to-end data administration, including data ingestion, metadata curation, structured data lifecycle management (creation, modification, and deletion per policy), and document scanning/uploading.
• Implementing, managing, and maintaining Knowledge System Tools (SharePoint On-Premises, SharePoint Online, web portals, and custom customer communication platforms).
• Serving as the Subject Matter Expert (SME) on Microsoft Office 365 and the Microsoft Power Platform (Power Apps, Power Automate, Power BI) to deliver automated workflows, business intelligence dashboards, and custom application solutions.
• Analyzing operational business needs and workflows to recommend and implement optimal technical solutions utilizing approved enterprise platforms.
• Performing SharePoint Site Collection Administration, including managing scalable site hierarchies (top-level, directorate, division, and branch), configuring uniform navigation, developing content types/templates, managing search scopes, and administering role-based user access permissions.
• Designing, developing, and executing approved functional file plans that meet SOF, Service Component, Joint Service, DoD, NARA, and Federal Government records management standards.
• Leading data migration and cleansing efforts to transition legacy file shares into structured records repositories, providing comprehensive data conversion reconciliation reports.
• Assisting in the deployment and continuous enhancement of enterprise Records Management programs, including cataloging and preserving operational "War Records" from forward-deployed elements and headquarters data stores.
• Defining, testing, and auditing access privileges, security boundaries, and information control structures to identify vulnerabilities and ensure strict adherence to DoD, DISA, NIST, and Federal Information Assurance (IA) standards.
• Providing Tier 1 support to end-users and site designers, producing FAQs, standard operating procedures, and training materials to encourage enterprise user adoption.

Qualifications:

Required:

• Current Top Secret / Sensitive Compartmented Information (TS/SCI) security clearance.
• Education and experience baseline: Bachelor's degree with at least 3 years of recent specialized experience; OR an Associate's degree with at least 7 years of recent specialized experience; OR a major professional certification with at least 7 years of recent specialized experience; OR a minimum of 11 years of recent specialized experience in lieu of degree.
• Minimum of three (3) years of dedicated knowledge management and data management experience.
• Expert-level competence in the administration, configuration, and architecture of Microsoft SharePoint (On-Premises and SharePoint Online).
• Demonstrated experience developing custom applications and visual dashboards using Microsoft Power Apps and Power BI.
• Demonstrated experience creating and maintaining complex automated workflows using Power Automate and classic SharePoint workflows.
• Experience coordinating data warehousing initiatives with a solid understanding of enterprise data architecture principles.
• Strong analytical, problem-solving, and written/oral communication skills to translate complex technical processes into clear guidance for decision-makers.

Desired:

• Microsoft technical certifications (e.g., PL-900: Microsoft Power Platform Fundamentals).
• DoD 8140 / 8570 Level II baseline certification (e.g., CompTIA Security+).
• More than three (3) years of experience serving as a primary Knowledge Management (KM) Administrator.
• More than three (3) years of operations-intelligence or security assessment suppo