Knowledge Management Specialist - Morgantown, WV

RSI

Morgantown (WV)

On-site

USD 75,000 - 85,000

Full time

3 days ago
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Benefits offered by this job

PTO
Paid holidays
FEHB medical
Dental coverage
Vision coverage
401K match up to 4%
Life insurance
Short- and long-term disability

Job summary

RSI in Morgantown, WV is seeking a Knowledge Management Specialist to design, implement, and continuously improve the organization's KM program. You will collaborate with governance, IT, and business stakeholders to maximize knowledge value and ensure regulatory compliance.

The role requires 7 years of experience, a relevant degree, and proficiency with Microsoft 365 and SharePoint Online. This full-time position involves limited travel and offers a strong benefits package.

Qualifications

  • Bachelor’s degree in Information Management or related field.
  • 7 years of relevant experience in knowledge management or information governance.
  • Knowledge of KM frameworks, governance, and data lifecycle principles.
  • Experience with Microsoft 365, SharePoint Online, Teams, and Power Platform.
  • Certifications in CKM/CIP/AIIM/PM/SharePoint are preferred but not required.

Responsibilities

  • Lead development and continuous improvement of the Legacy Management KM program.
  • Develop strategy, governance framework, and a roadmap for enterprise knowledge sharing.
  • Design and manage knowledge lifecycle processes from creation to disposition.
  • Administer knowledge repositories and digital workspaces like SharePoint and 365.
  • Ensure compliance with policies, records retention, security, and regulatory obligations.
  • Foster Communities of Practice and knowledge-sharing forums.
  • Deliver training and change management initiatives for user adoption.
  • Monitor KM program performance with metrics and dashboards.
  • Provide consultation on information architecture and collaboration tools.

Skills

Knowledge Management frameworks
Information Governance
Data lifecycle management
AI-enabled search
Knowledge discovery
Content intelligence
Change management
Facilitation
Training delivery
Stakeholder engagement
Analytics
Information architecture
Metadata management
Taxonomy development
Communication

Education

Bachelor’s degree in Information Management, Knowledge Management, Library and Information Science, Business Administration, Public Administration, Information Systems, or related field
7 years of relevant experience

Tools

Microsoft 365
SharePoint Online
Teams
Power Platform

Job description

About RSI

RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record.

About RSI

RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996. We have experience in complex, highly regulated markets providing environmental, nuclear, construction management, project delivery, and specialty professional services while maintaining an excellent safety record.

We offer a full range of benefits including a generous PTO plan, paid holidays, FEHB medical, dental, vision, 401K (100% match up to 4% eligible compensation) and 100% immediate vesting, basic and supplemental life insurance, and short- and long-term disability.

RSI is headquartered in Oak Ridge, Tennessee, and is a wholly owned operating company of ASRC Industrial (AIS). AIS is a wholly owned operating company of Arctic Slope Regional Corporation (ASRC), an Alaska Native Corporation (ANC). Through ASRC, we are a certified Minority Business Enterprise (MBE) and Small Disadvantaged Business (SDB), and we also offer 8(a) options.

Position Summary

RSI is recruiting for a who designs, implements, and continuously improves the organization's Knowledge Management Program. Serving as a strategic partner across business functions, this role integrates KM practices, information governance, and digital workplace technologies to promote collaboration, innovation, and operational excellence. This position is responsible for developing and sustaining the KM governance framework, processes, and technology solutions. The KM Specialist enables efficient access to trusted information, preserve institutional knowledge, and supports workforce continuity. Partners with Information Governance, Records Management, IT, and business stakeholders to maximize the value of organizational knowledge. In addition, ensures all KM initiatives align with regulatory requirements, organizational policies, and information security standards.

Job Title: Knowledge Management Specialist

Location(s): Morgantown, WV

Status: Full-Time

FLSA: Exempt

Hiring Range: $ 75,000.00 - $85,000.00 per year. (The anticipated starting salary is based on the posted minimum requirements for this position. The offered salary will be based upon the selected applicant’s education, training, and experience.)

This position is required to travel less than 5% of the time.

Essential Duties And Responsibilities
  • Lead the development, implementation, and continuous improvement of the Legacy Management Knowledge Management Program, ensuring alignment with organizational strategy, mission objectives, and operational priorities.
  • Develop and maintain the Legacy Management Knowledge Management Strategy, roadmap, and governance framework to support enterprise knowledge sharing, retention, innovation, and workforce continuity.
  • Design, implement, and manage knowledge lifecycle processes including knowledge creation, capture, validation, classification, storage, retrieval, archival, and disposition.
  • Develop and administer knowledge repositories, collaboration platforms, and digital workspaces including SharePoint, Microsoft 365, and other enterprise content management systems.
  • Partner with Information Governance, Records Management, Information Technology, and business stakeholders to ensure knowledge assets comply with organizational policies, records retention schedules, security requirements, and regulatory obligations.
  • Facilitate the identification, capture, and transfer of critical institutional knowledge from subject matter experts to reduce knowledge loss and support workforce succession planning.
  • Analyze business processes and workflows to identify opportunities to improve operational effectiveness through enhanced knowledge sharing, collaboration, and information accessibility.
  • Establish and facilitate Communities of Practice (CoPs), lessons learned programs, and knowledge-sharing forums to encourage collaboration, innovation, and continuous improvement across the organization.
  • Develop and deliver training, communication, and change management initiatives that promote knowledge management best practices and user adoption of knowledge platforms and processes.
  • Monitor and assess knowledge management program performance through metrics, dashboards, analytics, and user feedback to measure effectiveness and identify opportunities for improvement.
  • Support organizational initiatives by providing consultation on knowledge management, information architecture, content governance, collaboration tools, and digital workplace solutions.
  • Manage knowledge management projects and initiatives, including planning, resource coordination, performance tracking, stakeholder engagement, risk management, and reporting.
  • Other duties as assigned.
Required Education And Years Of Relevant Experience
  • Bachelor’s degree in Information Management, Knowledge Management, Library and Information Science, Business Administration, Public Administration, Information Systems, or related field.
  • 7 years of relevant experience.
Licenses and Certifications
  • Valid Driver’s License.
  • Preferred but not required certifications include Certified Knowledge Manager (CKM), Certified Information Professional (CIP), AIIM Information Governance Certification, Project Management Professional (PMP), Prosci Change Management Certification, and SharePoint Certification.
Required Skills And Abilities
  • Knowledge of Knowledge Management frameworks, methodologies, and industry best practices.
  • Understanding of Information Governance, Records Management, and data lifecycle management principles.
  • Experience with Microsoft 365, SharePoint Online, Teams, Power Platform, and related collaboration technologies.
  • Knowledge of taxonomy development, metadata management, and information architecture principles.
  • Knowledge of AI-enabled search, knowledge discovery and content intelligence.
  • Strong analytical and business process improvement skills.
  • Experience developing governance frameworks, standards, and operating procedures.
  • Strong facilitation, training, stakeholder engagement, and change management capabilities.
  • Ability to communicate complex information clearly to technical and non-technical audiences.
  • Experience using metrics, reporting, dashboards, and analytics to drive continuous improvement.
Clearance And Health Requirements
  • Criminal Background Check
  • Pre-placement Drug Screening
  • Fit for Duty Test (if applicable)
Essential Physical Requirements

Sedentary: Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Posting Close Date

09/11/2026

EEO Statement

ASRC Industrial (AIS) and its operating companies affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. AIS is an Equal Opportunity Employer.

ASRC Industrial, (“AIS”), and its Operating Companies will never ask job candidates for sensitive personal information (such as Social Security numbers, banking details, or payment of any kind) during the hiring process. If you receive unsolicited communications from individuals claiming to represent ASRC Industrial using non-official email addresses (e.g., not from @asrcindustrial.com), please report the message and do not engage. Official job postings can always be found on our website: asrcindustrial.com/careers/ or

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