Knowledge Management Specialist

Booz Allen Hamilton Inc.; United States; Hybrid; USD 78,000 - 176,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability insurance

Retirement benefits

Paid leave

Tuition assistance

Professional development

Work-life programs

Dependent care

Job summary

Booz Allen Hamilton is seeking a Knowledge Management Specialist to design, deploy, and govern enterprise KM frameworks across analyst teams and partner organizations.

You will bridge data, technology, and end-users, driving process modernization and accelerating AI and analytics adoption (Palantir, Tableau, Power BI) to improve information accessibility and decision-making.

Qualifications

• Bachelor’s degree in a related field with 5+ years KM experience.
• Experience designing and governing enterprise KM frameworks.
• Experience with AI or automation tools to accelerate knowledge discovery.
• Active TS/SCI clearance.

Responsibilities

• Design and implement scalable KM frameworks for capturing and maintaining knowledge assets.
• Evaluate workflows to optimize operations and enable AI capabilities.
• Develop executive communications, briefings, and strategic roadmaps for senior leadership.
• Author and maintain SOPs, policies, and strategic KM plans.
• Establish KPIs to measure reductions in search time and efficiency gains.
• Administer content across SharePoint, Microsoft 365, and enterprise collaboration suites.
• Collaborate with data engineers to align KM with enterprise data platforms like Palantir/Tableau.
• Support knowledge discovery through cross-functional collaboration.

Skills

KM frameworks

Executive briefings

SOPs

SharePoint

Tableau

Palantir

Power BI

TS/SCI clearance

Education

Bachelors degree

Tools

Palantir Foundry

Gotham

Tableau

Power BI

SharePoint

Job description

As a Knowledge Management (KM) Specialist on our team, you will apply specialized technical and operational expertise to directly enable operations, intelligence analysis, and mission execution for key stakeholders. In this role, you will lead or support the end-to-end design, deployment, and governance of enterprise KM frameworks, establishing robust protocols for capturing, structuring, and disseminating vital operational knowledge. You will serve as a critical bridge between data, technology, and end-users-driving process modernization, accelerating the integration of emerging AI and analytics platforms such as Palantir and Tableau, and breaking down information silos across cross-functional teams. By optimizing collaboration environments, standardizing workflows, and transforming raw operational data into accessible knowledge assets, you will directly enhance organizational efficiency, reduce time spent searching for information, and empower senior leadership with data-driven decision support.

• Design and implement scalable KM frameworks, establishing protocols and workflows for capturing, storing, accessing, and maintaining organizational knowledge assets across analyst teams and partner organizations.
• Evaluate business workflows to enhance information governance, optimize operations, and identify opportunities to integrate emerging AI capabilities and collaborative technologies.
• Develop and deliver high-impact executive communications, including leadership briefings, talking points, and strategic roadmaps to inform senior stakeholder decisions.
• Author and maintain standard operating procedures (SOPs), policies, and strategic plans.
• Establish and monitor performance metrics to quantify reductions in search time and gains in operational efficiency.
• Administer and structure content across SharePoint, Microsoft 365, and enterprise collaboration suites to optimize site navigation, metadata tagging, and repository hygiene.
• Collaborate with data engineers and analysts to align KM frameworks with enterprise data platforms, including Palantir and Tableau, ensuring knowledge assets and analytical outputs are structured, searchable, and accessible across the enterprise.
• Experience with Microsoft Office suite, SharePoint site architecture, and enterprise content management systems
• Experience creating concise, high-level briefings and executive deliverables for senior leadership
• Experience facilitating working groups and stakeholder meetings, conducting deep metrics analysis, and leveraging AI or automation tools to accelerate knowledge discovery
• Knowledge of enterprise data integration, visualization, and analytics platforms such as Palantir Foundry or Gotham, Tableau, or Microsoft Power BI to support data discoverability, workflow optimization, and data-driven decision-making
• Ability to lead cross-functional projects, develop strategic KM plans, and define performance KPIs supporting data-driven decision-making
• TS/SCI clearance
• Bachelor's degree in Information Science, Information Technology, Business Administration, Communications, or Computer Science and 5+ years of experience in Knowledge Management, information architecture, or organizational change management, or 10+ years of experience in Knowledge Management, information architecture, or organizational change management in lieu of a degree

Nice If You Have:

• Experience integrating Knowledge Management (KM) processes with advanced data and business intelligence platforms such as Palantir, Tableau, Qlik, or enterprise data catalogs to enhance cross-organizational information discovery and reporting
• Industry Certifications such as Certified Knowledge Manager (CKM), Project Management Professional (PMP), or Prosci Certified Change Practitioner Certification
• Enterprise Tools and Process Optimization Certification such as Microsoft Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.